5 Top Payment Methods in the UK in 2023: Info for Merchants (2024)

The diverse economy of the United Kingdom attracts all types of businesses, especially in the ecommerce and online shopping space. The UK, which includes England, Scotland, Wales, and Northern Ireland, has the third-largest ecommerce market in the world behind the U.S. and China.

If you're interested in expanding your brand to the UK, you’ll want to familiarize yourself with these 5 commonly used payment methods.

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5 Top Payment Methods in the UK

These are the most common ways for the nation's residents to make payments according to a 2022 report by UK Finance.

1. Debit and Credit Cards

UK shoppers use debit cards more often than any other payment method. Card payments (both credit and debit) made up 57% of the nation's transactions. Customers used debit cards in about 48% of all purchases.

Most UK residents have two or three debit cards, and 97% have at least one debit card they use for daily spending. Mastercard and Visa are by far the most popular options, accounting for 90% of the country's online transactions.

UK consumers make about 3.4 billion credit card purchases every year, placing this payment method as the nation's third most common. Transactions with this method increased by 21% from 2020 to 2021. Credit cards are the mainstay in industries like entertainment, travel, tourism, and hospitality.

2. Cash

Although cash ranks as the second most popular payment option in the UK, it's been on a steady decline for several years now as electronic payment methods skyrocket in popularity. The percentage of cash payments declined from 62% in 2006 to just 15% in 2021. However, more than a million people in the nation almost exclusively use cash for their daily transactions.

3. Contactless Payments

Contact-free payment methods have more than quadrupled in popularity in the UK in recent years. Consumers used contactless payments in 32% of transactions in 2021, compared to just 7% in 2016. An estimated 91% of debit cards and 89% of credit cards issued in the nation have contactless capabilities.

This dramatic increase occurred as buyers became more familiar and therefore comfortable with the contactless payment process. At the same time, more UK businesses introduced contactless options at point-of-sale, particularly during the COVID-19 pandemic. The UK government also increased the limit for contactless payments to £45 in April 2020.

4. Digital Wallets

About a third of UK adults made at least one digital wallet payment in 2021. Google Pay, Samsung Pay, and Apple Pay are the most popular digital wallets in the UK.

Digital wallet consumers typically use this payment method at least once a month (70%). Although this method is more popular among young adults than for older UK residents, seniors made 12% of total digital wallet payments in 2022.

5. Direct Debit

About 90% of UK customers pay at least some of their bills with direct bank account transfers. This method represented 4.6 billion transactions in 2021 alone.

Although bill payments are the most common use of direct debit in the UK, it's also a popular method accepted by service businesses. Gym memberships and other recurring subscriptions typically use direct debit for client payments.

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The Bottom Line

The UK offers limitless opportunities for new businesses, especially those in the ecommerce space. If you're ready to expand operations here or in another international market, familiarity with payment method trends can ensure that you cater to and connect with the local audience.

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5 Top Payment Methods in the UK in 2023: Info for Merchants (2024)

FAQs

What is the most popular payment method in the UK? ›

Debit cards are the UK's most popular payment method, representing more than half of transactions. The next most common methods include cash, credit cards, contactless payments, digital wallets, and electronic bank transfers, in that order.

What is the most used online payments by brand in the UK as of September 2023? ›

We asked UK consumers about "Most used online payments by brand" and found that "PayPal" takes the top spot, while "Trustly" is at the other end of the ranking. Find this and more survey data on most used online payments by brand in our Consumer Insights tool.

What is the largest payment provider in the UK? ›

Worldpay is by far the largest payment processing company in the UK, handling over 40% of all card transactions.

What is the UK payment report 2023? ›

UK Payment Markets 2023 provides detailed commentary on trends in payment markets in 2023 and forecasts up to 2032. It includes statistical tables of historic and forecast data for payments and cash acquisition between 2012 and 2032. This report is available free to selected members via the UK Finance member portal.

What are the payment methods in the UK? ›

90% of the population is a Visa or Mastercard cardholder and cards account for approximately 90% of all online payments. Brits have traditionally held a liberal view to credit, from the pre-internet days of mail order goods, while credit card payments continue to be popular.

What are the payment systems in the UK? ›

Bacs is used for Direct Debits, commonly used to pay regular bills. Bacs Direct Credits are used by businesses to pay salaries and wages. Cheque & Credit (C&C) is used for processing cheques and other paper payments in England, Scotland and Wales. CHAPS is for high value transactions such as buying a house.

What is the best way to pay for things in the UK? ›

Which way will you pay in the UK? In most cases, paying by card is more convenient than cash, though we do recommend carrying a small amount of cash for parking, taxis, small purchases and tips. Ideally, take a Wise Mastercard and a Visa debit or credit card with you – plus a small amount of cash.

Are American credit cards accepted in the UK? ›

American credit cards work throughout Europe (at hotels, larger shops and restaurants, travel agencies, car-rental agencies, and so on); Visa and MasterCard are the most widely accepted. American Express is less common, and the Discover card is unknown in Europe.

Does the UK have Cash App? ›

Cash App can be used to send and receive money with anyone in the UK through their phone number or £Cashtag!

What is the safest way to pay online in the UK? ›

You should also consider using an online payment platform, such as PayPal, Apple Pay or Google Pay. Using these platforms to authorise your payments means the retailer doesn't even see your payment details. They also provide their own dispute resolution should anything go wrong.

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