Charge Capture Services
Improve charge capture integrity and accuracy, reduce processing costs, and accelerate cash flow.
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Charge entry is the process of assigning to the patient account an appropriate $ value as per the chosen medical codes and corresponding fee schedule. The reimbursem*nts for the healthcare provider's services are dependent on the charges entered for the medical services performed. Charge Entry must be completed without any errors, as it may increase claim denials. Reduce revenue leakage through an adequate review of medical services provided and save millions of lost revenue. We ensure effective collaboration between the coding and the charge entry teams to ensure that the charges captured are accurate, all procedures all billed for, and the codes ascribed are compliant.
Steps in the Charge Entry process
Our process involves the following steps.
Receipt of documents – superbills, charge tickets, and associated clinical documentation via an FTP server, EHR, or document management system
Recording the patient demographic information, date of service, billing provider, referring healthcare provider, Point of Service, data and time of admission, ICD/CPT codes, number of units, and modifiers.
Workflow automation to provide daily reporting to the customers and facilitate collaboration to ensure compliance to timely filing norms
Review of imported charges for accuracy before billing
SQC (Statistical Quality Control) to review the quality of the process through a random audit
Adherence to pre-defined provider-specific rules for different specialties and services rendered
Review of any pending or held documents with the client daily to reduce any backlog
We also perform charge audit services to identify any missed charges, instances of over-billing, and medical coding errors
Benefits offered by our Charge Entry Team
Our value proposition:
Improve productivity and accuracy of the entry process through defined targets for our agents
Often our coding teams perform charge entry as well – depending on the functionality available in the billing software
We bring competency across medical specialties
Timely filing of claims through improved turnaround time by utilizing our deep global delivery model
Tracking of denial trends and benchmark of fee schedules on an ongoing basis to ensure that there is a reduction in claim denial
Optimize revenue and identify missed income through charge audit
Client Testimonials
Illinois based Medical Billing Company
“Appreciated very much - the quality of the work done on the charge entry process for the doctors’ office."
Oklahoma based Medical Billing Company
“It means a lot to our company to see the MBW team sacrifice their time to help us all stay afloat. Their work and support help us take care of our clients on the front lines of the nasty virus. I am grateful for their willingness to help us at the expense of their comfort. Medical billing wholesalers’ team can rightly be called “The Power Team” going forward!”
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To learn about our expertise in Charge Entry Services and how we can reduce your total costs to process, please fill the form below and one of our experts will get in touch with you.
Case Studies
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