Epic EMR Review (2024): Features, Pricing & More (2024)

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The Basics At a Glance

Epic EMR is a solution that helps improve engagement with patients, automate revenue and coding, manage health insurance operations and learn predictive insights.

Epic EMR’s fees vary based on the size of the organization. Unfortunately, it does not have a free plan or offer a free trial period. Because it lacks straightforward pricing plans, interested providers must contact sales representatives to get a quote.

The platform integrates with external pharmacies to send lab results, allowing patients to get their e-prescriptions in a fast and cost-effective way. It can also connect with lab and immunization registries, but these capabilities may come at an increased cost.

Healthcare providers can also leverage their telehealth features for patient monitoring, peer-to-peer (P2P) consultation, specialist referral services and ongoing patient care. Key features also include a patient portal, automated claims processing, premium billing invoicing and data management capabilities. There are also customization options for patient charts and templates.

Epic EMR is a feature-rich solution, but adding features and capabilities can increase the cost of its plans significantly. While its solutions may be affordable for large healthcare organizations, small practices may prefer to stick to the features they’ll need to stay on top of their budget.

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Other Benefits

Through its patient portal, patients can message their doctors, schedule appointments, complete questionnaires and access their health information. In addition, the MyChart Bedside feature lets in-patients communicate with their care team and view their schedule.

No need to worry about managing claims and billings. Instead, Epic EMR lets you manage health insurance operations, view patient eligibility and automate claims processing.

Fine Print

Epic EMR is available on mobile through Epic Haiku for smartphones, Epic Canto for tablets and Epic Haiku & Limerick for iPhone and Apple Watch users. Other than viewing test results and health information, it also supports dictation. Thanks to its artificial intelligence (AI) and analytics capabilities, you can centralize your clinical, operational and financial data in a single data warehouse.

How Epic EMR Stacks up

Epic EMRNextGenTherapy Notes
Starting PriceContact for quoteContact for quoteStarting from $49 per month for a single user
Electronic Health RecordsYesYesYes
SchedulingYesYesYes
Patient PortalYesYesYes
Claims SubmissionYesYesYes
TelehealthYesYesYes
Patient paymentsYesYesYes
Electronics prescribingYesYesYes
Practice managementNoYesYes
Reports dashboardYesYesNo
Mobile app supportediOS and Android appiOS and Android appNo app but it's compatible with Windows, Mac, iOS and Android
Customer supportPhone, email or online portalEmail and phone supportPhone, email, chat and knowledge base
Learn MoreVia partner siteVia partner siteVia partner site
Read Reviews--Read NextGen ReviewRead Therapy Notes Review

Comparing EMR systems based on price is difficult because most providers refuse to provide any sort of information on pricing until they are deep into the sales process with prospective clients. There are also associated costs for training and additional features, but you’ll have to get a quote from its sales representatives to figure out how much you’ll pay. With all things considered, small healthcare providers may shell out a considerable amount of money to continue their subscription.

Epic EMR is also compatible with desktops and smartphone devices, which means it can be easily integrated into offices. It has mobile apps for Android, iOS and Apple Watch, making it easily accessible for physicians, nurses and patients on the go.

Few medical solutions are scalable based on the size of the facility and the people that need access to the system, but Epic EMR can adjust to businesses of all sizes. The software is cloud-based so it’s easy to add features based on your current needs.

Is Epic EMR Right for You or Your Business?

Epic EMR is a healthcare software company that has been around for more than 40 years. It is one of the most established solutions for large hospitals thanks to its reliable telehealth features, patient portal, scheduling and billing capabilities. It can also be customized to accommodate small to medium healthcare organizations that want to centralize their patient information, operations and financial data.

Epic would likely be ideal for larger organizations rather than small practices. Users can opt for its self-hosted solution but it is still less affordable compared to other EHRs on our list.

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Frequently Asked Questions (FAQs)

What is Epic EMR?

Epic EMR is a healthcare software company that aims to serve healthcare organizations of all sizes. For more than 40 years, it has helped providers with billing, scheduling, telehealth, reporting and e-prescriptions.

Is Epic an EMR or EHR?

Epic EHR is a cloud-based EHR with more than 250 million electronic records of patients. As an electronic medical record (EMR), it contains a patient’s medical history, diagnoses, medications, immunization dates and allergies, but it also digitizes patient health information, which is a main characteristic of EHRs.

Is Epic EMR user-friendly?

Epic EMR is a user-friendly platform designed for large hospital systems. It streamlines medical records, as well as financial and operational information. It also offers training so users can easily adapt the tool to their workflow and maximize its features.

How can EMR software benefit my practice?

EMR software supports clinical decision-making and improves the accessibility of information. It should benefit medical providers and staff by optimizing workflow with increased input speed at the point of entry, disease coding and billing, the prevention of medication errors and a user-friendly interface.

Physicians will spend less time manually charting patient encounters, writing prescriptions and accessing patient history; more time investing in patient care by boosting patient-to-provider communication.

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Epic EMR Review (2024): Features, Pricing & More (2024)
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