Gross Merchandise Value (GMV): Definition & Reporting Norms | Retail Dogma (2024)

What Is Gross Merchandise Value (GMV)?

Gross Merchandise Value (GMV) is the total revenue generated from the sale of merchandise at a business during a specific reporting period. It is usually used by online retail businesses, in particular, marketplaces that facilitate transactions of selling merchandise between third parties.

Gross Merchandise Value is also known as Gross Merchandise Volume.

GMV vs Revenue

For a company, GMV might or might not be equal to revenue, based on the business model of that company.

Let’s take 2 examples from two different business models.

Example 1

Company A is an DTC e-commerce brand that sells its products directly to customers through its website and other channels. The company operates on a normal retail business model, where it sources and buys merchandise from suppliers at low price and sells it at higher price to customers, and this is how it makes money. The company doesn’t have any other sources of revenue, other than the revenue generated from sale of merchandise.

In this case GMV for that company will be equal to its revenue.

If company A has other sources of revenue, such as advertising revenue it generates from its Retail Media Network, then GMV will not be equal to total revenue, as GMV will not include advertising revenue. Adding ad revenue to the GMV in this case will represent the company’s total revenue.

Example 2

Company B is a marketplace that connects buyers and sellers. It operates on a marketplace or consignment model, where it either just connects third parties together or receives the merchandise from the sellers, stores it and delivers it to customers when sold.

In both cases Company B does not buy or own that merchandise, and it makes money through the commission and other related fees collected from sellers.

When company B reports is results it will have different values for GMV and revenue, where GMV will represent the total value of merchandise it facilitated moving through its platform, and revenue will include commission and other fees it collected from the different parties.

So in this case GMV will not be equal to revenue reported on its financial statements.

Gross Merchandise Value (GMV): Definition & Reporting Norms | Retail Dogma (1)

For example, the above annual report from Ebay shows a GMV of $83.8 billion in 2016, but the actual revenue of the platform for the same year was $9 billion.

Since Ebay does not own the merchandise, it does not recognize the proceeds from its sales as revenue, unlike Company A we had in example 1, which owned and sold the merchandise and also generated revenue from other streams.

Amazon’s GMV vs. Revenue

In its 2022 annual report, Amazon explained in details how it reports its revenue.

Gross Merchandise Value (GMV): Definition & Reporting Norms | Retail Dogma (3)

It has divided revenue under different categories:

  1. Retail Sales: This includes sales proceeds from products that Amazon sources and sells through its physical & online stores , including digital products.
  2. Third-Party Seller Services: This includes the commission and fees collected from sellers upon delivery of the sold products
  3. Subscription Services: This includes the different subscription fees such as Prime memberships and Audible subscriptions.
  4. Advertising Services: This is revenue collected from advertisers to promote their products on Amazon’s platforms.
  5. AWS: This is revenue from Amazon Web Services for cloud computing & storage services.
  6. Other: Includes other revenue such as licensing fees, distribution of content, shipping…etc.

If Amazon was to report a figure for GMV, it would include merchandise sales form its retail sales revenue category, added to it the value of merchandise it helped third-party sellers move through its platform. According to Statista, the value of Amazon’s GMV in 2020 would be $490 billion. This figure would not include any of the other revenue categories we detailed above.

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Gross Merchandise Value (GMV): Definition & Reporting Norms | Retail Dogma (2024)

FAQs

Gross Merchandise Value (GMV): Definition & Reporting Norms | Retail Dogma? ›

Gross merchandise value (GMV) refers to the value of goods sold via customer-to-customer or e-commerce platforms. Gross merchandise value is calculated prior to the deduction of any fees or expenses. It is a measure of the growth of the business or use of the site to resell products owned by others through consignment.

What is the meaning of Gross Merchandise Value? ›

What is Gross Merchandise Value? Gross Merchandise Value (GMV), also referred to as gross merchandise volume, is the total amount of sales a company makes over a specified period of time, typically measured quarterly or yearly. GMV is calculated before accrued expenses are deducted.

What is GMV general merchandise value? ›

GMV is the total value of merchandise sold through a company's online platform in a given time period, including sales from both first-party and third-party sellers. It is the most commonly used measure of marketplace size.

Is GMV the same as gross revenue? ›

Gross merchandise value measures the total value of goods sold on a platform or marketplace over a specific period of time. GMV is the full amount customers pay before deductions like fees, discounts, or returns. GMV and revenue are not interchangeable. Revenue is what remains after subtracting deductions from the GMV.

What is the GMV pricing model? ›

The GMV metric is a common method to determine the performance of an eCommerce business, particularly for tracking its trajectory of growth. The formula to calculate GMV equals the product of the total number of transactions and the average order value (AOV), or sale price per item.

How to increase Gross Merchandise Value? ›

How To Increase Your GMV
  1. Provide Free Shipping. Giving away free delivery is an excellent strategy to raise the gross merchandise value of your goods. ...
  2. Cross-Selling. ...
  3. Product Bundling. ...
  4. Offering Discounts. ...
  5. Gift Cards. ...
  6. Offer First-Rate Customer Service. ...
  7. Implement a Loyalty Program. ...
  8. Introduce Personalized Products.
Feb 8, 2023

Is GMV the same as sales? ›

Gross Merchandise Value (GMV) is a metric that measures your total value of sales over a certain period of time. It's a metric that is most commonly used in the eCommerce industry and is also sometimes referred to as Gross Merchandise Volume.

Is GMV a profit? ›

It doesn't show profit.

GMV only measures the amount of money made from products sold (i.e., your gross revenue). This means it does not take into account additional fees like shipping, discounts, marketing costs, and returns.

What is the gross value of sales? ›

Gross sales is the total amount of sales without any deductions. To calculate your gross sales, simply multiply the number of units you've sold by the unit price. So, if you sold 200 units in Q1 and the unit price is $40, your gross sales revenue (also called gross profit) is $8,000 for that quarter.

What is the difference between GMV and revenue on Amazon? ›

With the bulk of sales via its marketplace, Amazon's reported revenue—comprising mainly commissions—differs significantly from its total GMV. Industry analysts have estimated Amazon's 2023 global GMV to be between $700 billion and $750 billion, with nearly 73% of its total revenue originating from the United States.

Why use GMV instead of revenue? ›

Distinguishing GMV from revenue allows for a more accurate analysis of a company's overall performance. GMV represents the total value of goods or services sold through a platform, while revenue refers to the actual amount earned by the business after deducting factors such as discounts, returns, and taxes.

What is the difference between GMV and transaction value? ›

GMV vs GTV (Gross Transaction Value)

For comparison, GMV is the total money from everything sold in a marketplace, while GTV is how much money the marketplace itself makes from fees. It is most often used by e-commerce companies with markets where many sellers do business.

What is ghost commerce? ›

Ghost commerce is an online selling strategy that involves selling products and services without the need for a physical store. Unlike other eCommerce strategies, ghost commerce eliminates the need to manage an online store, such as creating a store on Shopify or a storefront on Amazon.

What is the difference between GMV and sales revenue? ›

No, GMV is not the same as revenue. Revenue measures the income that a business generates from the sale of its own products or services, while GMV measures the total value of all goods sold through a platform or marketplace.

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