Hotel Manager job description template (2024)

Hotel Manager job description template (1) Hotel Manager job description template (2)

This Hotel Manager job description template includes the list of most important Hotel Manager's duties and responsibilities. It is customizable and ready to post to job boards. Use it to save time, attract qualified candidates and hire best employees.

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Hotel Manager job description template (3)

Hotel Manager job profile

A Hotel Manager is a person who is responsible for the day-to-day management of a hotel and its staff. Hotel Managers are responsible for managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities. Hotel managers are responsible for making sure that all areas of a hotel environment run smoothly and work together successfully.

In order to attract Hotel Managerthat best matches your needs, it is very important to write a clear and precise Hotel Manager job description.

Hotel Manager job description

We are currently looking for an experienced, highly motivated Hotel Manager to take control of the day to day operations for our amazing Hotel.

As Hotel Manager you will work with, and develop, the team to provide exceptional guest service, continually exceeding the highest possible standards whilst overseeing the smooth running of the hotels operations ensuring the hotels objectives are met and maintained at all times through maximising occupancy, revenue, and maintaining and building on the reputation of the hotel.

You will be an excellent communicator and have greatly developed organisational and communication skills, being able to thrive within a high-pressured environment.

As Hotel Manager you must be a real team player, whilst being able to adapt and take charge in a variety of situations.You will have the highest attention to detail, whilst maximising all sales opportunities for new and existing guests and training your team to deliver the same.

Hotel Manager duties and responsibilities

  • Plan, implement and manage overall hotel daily operations
  • Condust hotel budgeting and financial planning
  • Plan and organize hotel activities to drive sales
  • Manage and monitor hotel expenses
  • Manage and track hotel inventory
  • Plan and impelment marketing campaings with marketing teams
  • Build and maintain stong relationships with visitors and clients
  • Build relationships with vendors
  • Suggest and implement new ideas
  • Determine KPIs
  • Track KPIsand produce reports
  • Hire and onboard new hotel staff
  • Evaluate staff performance
  • Ensure safety and adherence to rules and regulations
  • Prepare and manage schedules and shifts

Hotel Manager requirements

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English
  • Knowledge of other languages is a big plus
  • Understanding of all hotel management
  • Excellent knowledge of MS Office
  • X years of experience with management software
  • Excellent customer service skills
  • Great decision making and problems solving skills
  • Good leadership skills
  • Ability to motivate staff
  • Degree in Business Administration, Hospitality Management or relevant field

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Hotel Manager job description template (2024)

FAQs

What are the roles and responsibilities of a Hotel Manager? ›

What does a Hotel Manager do? A Hotel Manager oversees the daily operations of a hotel, manages staff, handles budgets, implements marketing strategies, ensures customer satisfaction, and maintains compliance with laws and guidelines.

What is the job description of a hotel general manager template? ›

This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; maintain a high ...

What are the 5 basic functions of a manager in hotel and restaurant industry? ›

Although the job description for these duties varies, there are mainly five key responsibilities every Hospitality Manager should expect to administer: Managing budgets, customer service, supervising maintenance, coordinating departmental tasks, and overseeing food and beverage.

What is the job description of a lodging manager? ›

Lodging managers ensure that guests have a pleasant experience at a hotel, motel, or other type of facility with accommodations. Lodging managers also plan, direct, or coordinate activities to ensure that the facility is efficient and profitable.

What does a hospitality manager's main job description and duty require? ›

A hospitality manager is responsible for overseeing the day-to-day operations of a hotel, restaurant or other type of hospitality business. They're responsible for the smooth running of their business and ensuring that the customer experience is as good as it can possibly be.

What skills does a hotel manager need? ›

You'll need:
  • customer service skills.
  • the ability to use your initiative.
  • patience and the ability to remain calm in stressful situations.
  • to be thorough and pay attention to detail.
  • to be flexible and open to change.
  • persistence and determination.
  • the ability to motivate and manage staff.
  • business management skills.

What is the difference between Hotel Manager and hotel general manager? ›

What is the difference between a Hotel Manager and a General Manager? Traditionally, hotel managers focus on specific departments, general managers hold a broader oversight and strategic responsibility for the entire hotel.

What is the first responsibility of hospitality managers? ›

1. Maintaining good communication. As a manager of either a large or small company, ensuring that you communicate with your employees effectively is one of the first keys to success. Silly mistakes are often made within the hospitality industry due to the failure of managers giving the correct commands to their staff.

What are the 4 basics functions and roles of manager? ›

The four functions of management are planning, organizing, leading and controlling. Successful managers must do all four while managing their work and team. These are foundational of any professional managerial position.

What are the four key functions of managers? ›

They were initially identified as five functions by Henri Fayol in the early 1900s. Over the years, Fayol's functions were combined and reduced to the following four main functions of management: planning, organizing, leading, and controlling.

What is the detailed job description of restaurant general manager? ›

Staffing, training, scheduling, and managing employees is a large part of the restaurant general manager job description. Balancing the books also falls under their purview. They often manage a restaurant's brand, which includes fielding customer complaints and brainstorming promotions to reach new customers.

What are the responsibilities of a hotel assistant general manager? ›

This position is responsible for assisting the management with the daily operations of the hotel to maintain standards for guest satisfaction, employee satisfaction, quality assurance and asset protection while managing costs within budget.

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