Learn how to set up and use your Level lock in the Ring app.
About Level Locks
The Level Bolt and Level Touch are smart locks, designed to fit easily into a deadbolt opening and blend naturally with the style of a home.
You can access your Level Bolt and Level Touch functions inside the Ring app by linking your Level app with your compatible Video Doorbells. You also need to connect your Amazon account to your Ring app and enable Amazon Sidewalk.
Ring Video Doorbell compatibility
You can check whether or not your model of Ring doorbell is compatible by referencing the serial on the back of the device. If the serial number starts with BHL3 or contains 15N in the number, it is Sidewalk-compatible.
Set up your Level lock in the Level app.
Choose
Works with Ring
during setup.
Sign in with your Amazon account.
To see full help instructions, visit the Level help center.
Scroll down and tap
Amazon Account Linking
.
Under Link Amazon Account, tap
Link
.
For security, you'll need to enter your Ring account password.
Enter your Amazon account email and password, and tap
Sign In
.
Amazon may ask to verify your account by text or email with a confirmation link. Tap the link to verify.
Your Ring and Amazon accounts are now linked.
Scroll down and tap
Locks and Access Control
.
In the
Lock Partners
Section, tap
Level Lock
.
Follow the steps to link your Amazon and Ring accounts if they're not linked already
Follow the steps to link your Ring and Level accounts.
Once you've completed the linking, you'll see a tile for your lock on the home screen of your Ring app.
Last updated 5 months ago
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FAQs
You can connect Level locks to Amazon Sidewalk to control them using the Ring app. Can I use HomeKit and Sidewalk on the same lock? Unfortunately, no. You can only pair a lock with a single home integration platform.
Does Level lock work with Amazon sidewalks? ›
You can connect Level locks to Amazon Sidewalk to control them using the Ring app. Can I use HomeKit and Sidewalk on the same lock? Unfortunately, no. You can only pair a lock with a single home integration platform.
Can Level lock connect with Ring? ›
A smart lock that works with ring
Over the coming weeks, every Level Bolt, Level Lock, and Level Lock - Touch Edition will work with Ring via Amazon Sidewalk using a low-bandwidth Bluetooth connection shared only between your eligible Ring Video Doorbell Pro and lock.
How do you link a Level lock to a Ring? ›
- Open the. Ring app. ...
- three lines. ...
- Set up a Device.
- Scroll down and tap. ...
- In the. ...
- Follow the steps to link your Amazon and Ring accounts if they're not linked already.
- Follow the steps to link your Ring and Level accounts.
- Once you've completed the linking, you'll see a tile for your lock on the home screen of your Ring app.
Note: You must have Level Connect for your lock to work with Alexa. To connect your lock to Alexa: Install the Alexa app , if you haven't already.
Why does my Level lock show offline in the Ring app? ›
If you see “Offline” under your Level lock name in the Ring app, your lock could be out of Bluetooth range, or something could be interfering with your wireless network.
How do I connect to Amazon Sidewalk? ›
To turn Amazon Sidewalk on or off from the Alexa app:
- Open the Alexa app .
- Open More and select Settings .
- Select Account Settings.
- Select Amazon Sidewalk.
- Turn Amazon Sidewalk on or off for your account.
Works With Ring Locks Compatible With Ring Alarm
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| Yale | Yale Push-Button Deadbolt | √ |
| Yale | Yale Touchscreen Deadbolt | √ |
| Yale | Yale Keyfree Touchscreen Deadbolt | √ |
| Yale | Yale Keyfree Touchscreen Deadbolt T1L | √ |
34 more rowsThe Level Lock is only compatible with specific Ring Pros and not the Ring Pro 2. If you'd like to see an integration with the Level Lock and the Ring Pro 2, I suggest adding this to our Feature Request board. Feel free to add this and any future feature requests there.
Why is Level Connect not connecting to my lock? ›
If Level Connect can't find your lock
Verify that Level Connect is within 20 feet of your Level lock. Remove and reinsert the battery in your lock. Tip: If you don't hear a chime when you reinsert the battery try inserting a fresh battery. If you're still having trouble, contact Support.
Yes! Level locks are compatible with Apple HomeKit, which means you can control your lock with Siri. Scanning QR code doesn't work. If you're trying to add a Level lock to the Apple Home app, and scanning the HomeKit setup code doesn't work, try entering the code manually.
What does Level lock work with? ›
Level Lock works with Tubular locks that do not share an exterior faceplate. Interlocking and Mortise Locks are not compatible with Level Lock. Consider adding Level Lock to a different door. Most Standard and Low Profile residential deadbolts can be replaced with Level Lock.
How do I connect my lock to Alexa? ›
2. Control your Smart Door Lock using voice
- Go to 'Devices'.
- Go to 'Locks'
- Select the Smart Door Lock you want to control. ...
- Go to 'Settings'
- Enable 'Unlock by voice'
- Create your voice code and enter your Amazon password.
- Now the setup is complete.
Level Connect provides WiFi connectivity for any Level Lock or Level Bolt.
Which locks work with Amazon key? ›
Amazon Key Editions of Kwikset Obsidian, Kwikset Convert, SmartCode™ 916 Traditional, SmartCode 916 Contemporary and SmartCode 914 are five options that customers can choose from when purchasing an Amazon Key Home Kit, which is available now with the Amazon Cloud Cam.
Does Level lock work from anywhere? ›
With Level Lock+ Connect you can unlock your home remotely, and view a live activity feed from anywhere. So wherever you are, it's like you're there. Includes Level Connect for always on connectivity without the short battery life of other Wi-Fi locks.
Can you still opt out of Amazon Sidewalk? ›
You can opt out of Sidewalk entirely in the Amazon Alexa and Ring apps. If you own both Echo and Ring devices and your Amazon and Ring accounts are linked, you only need to do this in one of the apps.
Is Level Bolt compatible with Alexa? ›
In addition, Level Connect enables Level Lock and Level Bolt to integrate into your favorite home automation app like Google Home and Amazon Alexa.
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