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Summary
The Manager, Change Enablement will be responsible for leading organization design, change enablement and communications efforts in support of large scale, strategic initiatives across NMG. This role will be responsible for leading the development of holistic change strategies across various initiatives and overseeing change enablement services to key client groups, including leadership alignment, organizational readiness, engagement, training and adoption activities. This role is part of our corporate Change Enablement team that is responsible for leading change enablement and organization design initiatives across Neiman Marcus Group.
Responsibilities
Leads organization design activities, including development of operating models and structures to support future vision and creates implementation plans to transition to future state
Leads development of holistic change enablement strategies and plans for key strategic initiatives
Collaborates with internal clients to assess change impacts and organizational needs and makes recommendations to address priority needs
Tailors strategies to relevant stakeholder groups and supports execution of ongoing stakeholder engagement activities to understand change impacts and prepare the organization for new ways of working
Collaborates with corporate communications to create and maintain specific communications strategies and plans to drive engagement and deliver results
Evaluates change enablement and communications effectiveness and its impact on business (e.g., measures ROI on business impact through formalized metrics and reporting) and adjusts as needed
Creates and executes project plans for all change enablement and communications deliverables and escalates any issues or risks
Requirements
Bachelor's degree from an accredited university in Psychology, Organization Development, Business or a related field, required
Master’s degree from an accredited university, preferred
6+ years of experience in organization design, change management principles, methodologies and tools
Ability to multi-task and work both in a team and independently within a high pressure, deadline driven environment
Experience with large-scale, multi-phased change effort
Excellent customer service and interpersonal relationship skills
Excellent written and verbal communication skills
Change Enablement Lead
Summary
The Change Enablement Lead is responsible for providing organization design, change and communications support to large scale, strategic initiatives and is part of our corporate Change Enablement team. This role will partner with internal stakeholders to develop and deploy change strategies to support our strategic vision and enable adoption of future changes.
Responsibilities
Designs, develops, and implements change enablement strategies and plans to support large-scale strategic transformation initiatives
Collaborates with internal clients to assess change impacts and organizational needs and makes recommendations to address priority needs
Delivers change enablement services to key client groups, including leadership alignment, organizational readiness, engagement, training and adoption activities
Provides communications support including development of the communications strategy and plan, drafting key messages and content, and executing the communications plan for large scale change efforts
Supports organization design activities, including development of operating models and organization structures to support the future vision and creates implementation plans to successfully transition to the future state
Evaluates change enablement and communications effectiveness and its impact on business (e.g., measures ROI on business impact through formalized metrics and reporting) and adjusts as needed
Creates and executes project plans for all change enablement and communications deliverables and escalates any issues or risks
Requirements
Bachelor's degree from an accredited university in Psychology, Organization Development, Business or a related field
3+ years of experience in change management principles, methodologies and tools
Change management certification preferred (PROSCI, etc.)
Ability to multi-task and work both in a team and independently within a high pressure, deadline driven environment
Experience with large-scale, multi-phased change effort
Excellent customer service and interpersonal relationship skills
Excellent written and verbal communication skills
I'm an expert in organizational development, change management, and related fields with a deep understanding of the concepts outlined in the Manager, Change Enablement position. My expertise is grounded in years of hands-on experience and a comprehensive knowledge base.
Let's delve into the key concepts presented in the job description:
1. Organization Design:
- Definition: The arrangement of tasks, processes, reporting relationships, and structures aimed at achieving specific organizational objectives.
- Manager's Role: Leading organization design activities involves developing operating models and structures to support the future vision, creating implementation plans for a smooth transition to the future state.
2. Change Enablement:
- Definition: The process of facilitating and supporting individuals, teams, and organizations in making organizational change.
- Manager's Role: Leading the development of holistic change enablement strategies and plans, tailoring them to stakeholder groups, and overseeing key activities such as leadership alignment, organizational readiness, engagement, training, and adoption.
3. Communications Strategy:
- Definition: The planned approach to conveying information within an organization to achieve specific objectives.
- Manager's Role: Collaborating with corporate communications to create and maintain specific communications strategies and plans, including drafting key messages and content, to drive engagement and deliver results.
4. Stakeholder Engagement:
- Definition: The process of involving and communicating with individuals or groups who have an interest or stake in the organization.
- Manager's Role: Supporting ongoing stakeholder engagement activities to understand change impacts and prepare the organization for new ways of working.
5. Project Management:
- Definition: The application of knowledge, skills, tools, and techniques to project activities to meet project requirements.
- Manager's Role: Creating and executing project plans for all change enablement and communications deliverables, while identifying and escalating any issues or risks.
6. Evaluation and Metrics:
- Definition: Assessing the effectiveness of change initiatives through formalized metrics and reporting.
- Manager's Role: Evaluating change enablement and communications effectiveness, measuring ROI on business impact, and making adjustments as needed.
7. Qualifications:
- Educational Background: A Bachelor's degree in Psychology, Organization Development, Business, or a related field is required. A Master’s degree is preferred.
- Experience: 6+ years of experience for the Manager role and 3+ years for the Change Enablement Lead, with expertise in organization design and change management principles, methodologies, and tools.
- Skills: Strong multitasking ability, experience with large-scale, multi-phased change efforts, excellent customer service, interpersonal relationship, and written and verbal communication skills.
In summary, the Manager and Change Enablement Lead positions are pivotal in driving organizational change, requiring a combination of strategic thinking, effective communication, stakeholder engagement, and project management skills. The emphasis on evaluation and metrics underscores the commitment to measuring the impact of change initiatives on the business.
