Security and Privacy - Canada.ca (2024)

  1. Ensure the security of your CRA account using a Sign-In Partner
  2. Is using my bank credential as safe as using a government-issued credential?
  3. Is any of my banking information shared if I use a Sign-In Partner?
  4. Who has access to the information I enter when I register?
  5. My Sign-In Partner knows who I am so why do I still have to provide my basic identity information to enroll in a Government of Canada service?
  6. What if I am having problems confirming my identity with the CRA?

1. Ensure the security of your CRA account using a Sign-In Partner

When you select the Sign-In Partner option and choose your financial institution you will be prompted to enter your banking sign-in information. Some financial institutions will have banking sign-in information pre-populated if you allow that option to be enabled on your device. If this is the case, it is very important to manually enter your own information to ensure your CRA account is linked to your banking sign-in information and not someone who had previously used the device you are signing in with. Once done, follow the prompts to continue with linking to your CRA account.

2. Is using my bank credential as safe as using a government-issued credential?

Whether you choose to use the credential broker service (Interac sign-in service) or a government-issued credential such as a CRA user ID and password, your transaction is secure. As you move between the CRA, theInterac sign-in service and the Sign-In Partners (financial institutions), there is no personally identifiable information exchanged.

When you use your online banking credential, the information you enter and the identity of the financial institution are not shared with the government service you are trying to access. Similarly, information about the government service being accessed is not shared with your financial institution. No personally identifying information or banking details are ever shared.

The service relies on strong technology built using industry best practices. The Government of Canada is leveraging these investments made by financial institutions for secure online environments.

3. Is any of my banking information shared if I use a Sign-In Partner?

The credential broker (Interac sign-in service), Sign-In Partners (financial institutions), and the departments and agencies involved will not be sharing any information that personally identifies individuals, as directed under federal privacy legislation.

When you use your online banking credential, the information you enter and the identity of the financial institution are not shared with the government service you are trying to access. Similarly, information about the government service being accessed is not shared with your financial institution (Sign-In Partner). No personally identifying information or banking details are ever shared.

4. Who has access to the information I enter when I register?

The CRA does not share your registration information with any third party. The information you provide is held by the CRA and is protected under the federal Privacy Act.

For more information, see our Privacy notice.

5. My Sign-In Partner knows who I am so why do I still have to provide my basic identity information to enroll in a Government of Canada service?

The Sign-In Partner does not provide any identity information to the Government and simply validates your username or card number and password.

Each department and agency has a unique registration process. If this is your first time accessing the CRA’s sign-in services using a Sign-In Partner, you must identify yourself by providing some personal information. For more information, see CRA user ID and password Help and FAQs.

6. What if I am having problems confirming my identity with the CRA?

For assistance, refer to the CRA user ID and password Help and FAQs.

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Security and Privacy - Canada.ca (2024)

FAQs

What number is 1 833 995 2336? ›

For any of these actions, call the CRA helpline at 1-833-995-2336 (individuals) or 1-800-959-5525 (businesses) or fill out this secure web form.

Can the government see my bank account in Canada? ›

In Canada, the Canada Revenue Agency (CRA) has the authority to review individuals' and corporations' bank accounts to ensure tax compliance. They utilize several methods to analyze financial transactions.

Is it illegal in Canada to track your IP address? ›

The ruling brings IP addresses under the protection of section 8 of the Charter of Rights and Freedoms, which protects against unreasonable search or seizure and requires police investigating crimes to get judicial authorization before requesting IP addresses from third parties.

How do I know if my CRA account has been hacked? ›

Check your online CRA accounts regularly for any suspicious activity. This includes unsolicited changes to your address and direct deposit information, or benefit applications made on your behalf.

Should you answer 833 numbers? ›

It's considered a “toll-free” area code, like 800 or 888, used by many legitimate businesses and organizations. However, scammers and fraudsters often spoof calls to make them appear from familiar or trustworthy area codes like 833 to trick people into answering.

How to report a scammer in Canada? ›

Tips for reporting online

You'll need to start over or call our toll-free line to report (1-888-495-8501).

Can you be denied a bank account in Canada? ›

A bank may refuse to open a personal bank account for you if: they have reasonable grounds to believe you plan to use the account for illegal or fraudulent purposes. you've had a history of illegal or fraudulent activity with financial service providers in the last 7 years.

Are Canadian bank accounts protected? ›

Canada Deposit Insurance Corporation (CDIC) is a federal Crown corporation that protects more than $1 trillion in Canadian deposits. In the rare event a member financial institution faces failure, we step in to ensure you have continuous access to your money.

Can the government see how much money I have in my bank account? ›

In the US, the general rule is that nobody, including the government, can search your financial records without your consent or a law authorizing the search. By the Fourth Amendment, such a law must be reasonable or it's unconstitutional.

Can Canadian data be stored in the US? ›

The data of millions of Canadians is stored on US servers of Microsoft, Google, Amazon or Airtable - at the same time, the so-called Patriot Act basically allows US authorities to siphon off all this data. For this reason, data protection experts have long advised against storing personal data in US clouds.

How do I hide my IP address in Canada? ›

Use a VPN or Virtual Private Network

Basically, before you connect to any computer on the internet, you'll connect to a VPN. The VPN then acts as a shield to protect your IP address from being exposed, keeping your identity totally safe.

Can Netflix track your IP in Canada? ›

We use information such as IP addresses, device IDs, and account activity to determine whether a device signed into your account is part of your Netflix Household. We do not collect GPS data to try to determine the precise physical location of your devices.

Where can I check if I have been hacked? ›

Check your social media, email, and other accounts for suspicious logins or devices that you don't recognize. For example, you can use Google's Activity Log to see if anyone is logged into your Gmail account and then force them to sign out.

What to do if your personal information has been compromised in Canada? ›

If you're a victim of a data breach
  1. contact your financial institution and any other companies where your account has been compromised.
  2. contact Canada's two main credit bureaus: Equifax and TransUnion.
  3. ask the credit bureaus to place a fraud alert on your credit report. ...
  4. contact your local police to file a complaint.
Feb 15, 2024

What happens if your bank account gets hacked? ›

If your account gets hacked, fraudsters can freely withdraw money or transfer your funds to another account. While bank errors do happen, an emptied or overdrawn bank account should never be ignored. Your bank notifies you of suspicious activity.

What area code is 833 belong to? ›

Since 833 is a toll-free number, it can be used for inbound calls by both businesses and individuals and is not tied to any particular area code. The North American Numbering Plan (NANP) has assigned the 833 area code as a toll-free code, which means that it can be used anywhere in the United States and Canada.

Where does 833 area code come from? ›

Where is the 833 area code Located? Area code 833 is not located in any specific location or region. This toll-free area code number can be used anywhere in the United States, Canada, and other nations under the part of North American Numbering Plans(NANP).

Is 833 a legitimate area code? ›

Is 833 a legitimate area code? Yes, 833 is a legitimate area code. It overlays the 800 area code and is a 10-digit telephone number assigned to businesses or individuals. Businesses may use these numbers for local or toll-free calls throughout North America.

Who is calling from 833 area code? ›

Who Is Using 833 Area Code Numbers? 833 area code numbers are most commonly used by business owners—in particular, owners of sales and customer support services, call centers, and other businesses that look to draw in a high volume of calls.

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