The Best Time to Ask for a Flight Upgrade, According to Flight Attendants (2024)

Here's how to score a paid upgrade, according to two former flight attendants.

Published on February 23, 2023

Upgrades to business or first class are extremely coveted, especially on long-haul flights. And that's why they're, predictably, so hard to come by. So, can you simply ask for one and get it for free? No, not really —not even if it's your honeymoon.But in some cases, you may be able to ask to pay for an upgrade, which you can do from booking till boarding.

The Best Time to Ask for a Flight Upgrade, According to Flight Attendants (2)

On almost every flight, the passengers who get upgrades are either the ones who pay for them (whether in dollars or miles) in advance or frequent fliers with elite status who receive complimentary upgrades as part of their perks. There are very few exceptions, so don't expect to score a free upgrade by just asking.

"Through the years I heard stories from people about how they got upgraded to business or first class based on their looks or how they were dressed. This simply never happened at the major airline where I worked," Susan Fogwell, a former flight attendant of 22 years, told Travel + Leisure. "If a flight attendant moved a passenger from one class to another, the flight attendant would not have a job for long. The difference in price is in the thousands, depending on the route. There is also a team of flight attendants on board who would be aware of the 'free upgrade.' So when someone tells a story about a so-called free upgrade, take it with a grain of salt."

But if you're looking to buy an upgrade with miles or cash, you should do so as early in the process as possible. Start by contacting your airline after booking to see if there are any paid upgrades available. If you're out of luck there, you can try again at the check-in desk.

If it's another no, you still have a chance. On some flights, passengers who booked a business or first-class seat won't make it on board, whether they miss their connection or cancel at the last minute. You can chat with the gate agent just before boarding begins to see if a paid upgrade might be possible.

But if that's also a no-go, then you have one last option. "You should ask the lead flight attendant or the flight attendant at the boarding door," said Bobby Laurie, a travel expert and former American Airlines flight attendant. "You should ask prior to door closure, but don't be surprised if they don't move you until after you're in the air if they're going to grant your request."

Fogwell added that you're more likely to score a (paid) upgrade to an economy-plus seat than you are to first or business class. "While sitting in a cramped middle seat or squeezed in at a window seat, a passenger observes an empty economy plus seat and will ask if they can change seats," she said. "Standard procedure is to wait until the door closes to see if everybody shows up for the flight. If the seat is available, the passenger pays for the upgrade on the flight."

So while you shouldn't expect a free upgrade on a flight, you can still ask for upgrades from booking till boarding —and you may be able to pay your way to a much more comfortable seat.

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The Best Time to Ask for a Flight Upgrade, According to Flight Attendants (2024)

FAQs

The Best Time to Ask for a Flight Upgrade, According to Flight Attendants? ›

The flight attendants told the outlet that upgrade requests can be made any time between booking the flight and boarding, though they advised that travelers ask as early in the process as possible. Passengers can inquire about paid upgrades — using either cash or accrued miles — with the airline at the time of booking.

When should you ask for an upgrade on a flight? ›

"You should ask prior to door closure, but don't be surprised if they don't move you until after you're in the air if they're going to grant your request." Fogwell added that you're more likely to score a (paid) upgrade to an economy-plus seat than you are to first or business class.

Can you ask flight attendants for an upgrade? ›

"You should ask the lead flight attendant or the flight attendant at the boarding door," said Bobby Laurie, a travel expert and former American Airlines flight attendant.

What do you say to get an upgrade on a flight? ›

When you check in, say to the agent: "If you are upgrading passengers on this flight, I would like to be considered." Be sure to smile. Many of the people gate agents deal with are complaining; you'll stand out if you're friendly and polite.

What do flight attendants notice about you in 3 seconds? ›

Because their first concern is safety, what flight attendants notice about you has much to do with your ability to keep yourself and others safe. They'll make a mental note of passengers who are in good shape and who can help lift heavy items and lend a hand if necessary.

How can I increase my chances of upgrading my flight? ›

How to get a flight upgrade: 9 tricks for bumping up to business
  1. Travel at quiet times. ...
  2. Invest a little to get a lot. ...
  3. Be loyal to your airline. ...
  4. Be early for your flight. ...
  5. Check in later (but not too late) ...
  6. Check your emails. ...
  7. Be nice. ...
  8. Dress to impress.
Mar 12, 2023

How do airlines decide who to upgrade? ›

NEW YORK (AP) — Ever wonder how airlines decide who gets a seat upgrade on flights? Airlines say it's strictly by the book: Loyal customers are rewarded based on their status in frequent flyer programs. But some flyers insist that once in a while, they get upgraded even when they've bought the cheapest seat.

Can a flight attendant upgrade me to first class? ›

You should probably ask a flight attendant, because your ability to change seats is really at their discretion. They might even allow one of those better seats! You're still not going to be able to just move up to business or first class, though, sorry.

Should I check in if I want an upgrade? ›

Checking in early increases your chances of getting an upgrade from admin staff if the flight's overbooked. If they know you intend to travel they can upgrade you in advance, so they won't need to shuffle around the upgrades at the airport. It also means if you don't get an upgrade, it's easier to choose the best seat.

Can I upgrade flight after checking in? ›

Checking in and choosing a Coach seat will not prevent you from being upgraded. The worst thing that can happen is you may be told no. It never hurts to ask, and on some airlines agents hold a bit of discretion to upgrade passengers.

Do airlines actually give free upgrades? ›

Earn airline elite status

The most reliable way of getting upgraded for free is to have elite status on the airline you're flying. Most airlines reward their most frequent flyers with complimentary upgrades on domestic routes.

How do you ask for a complimentary upgrade? ›

“You can increase your chance of an upgrade by informing the front desk of a special occasion, anniversary, or birthday — and by being sincere and kind to the front desk staff,” he says. However, never take advantage of your accommodations by fabricating a celebration.

How to get bumped to first-class for free? ›

Here are our top eight tips.
  1. Achieve elite travel status. Elite status is far and away the best route to securing free seat upgrades. ...
  2. Use an airline rewards credit card. ...
  3. Watch for sales & deals. ...
  4. Ask at the gate. ...
  5. Report bad experiences to customer service. ...
  6. Fly solo. ...
  7. Take advantage of oversold flights. ...
  8. Use airline miles.

Why do flight attendants sit on their hands? ›

“The aim is to keep the body in a rigid pose, so that if there was any impact from an unplanned emergency, the body is damaged less," she continued. “This keeps body movement restricted so that there is less chance of injury if there was an impact."

How do you know if a flight attendant likes you? ›

Engaging in conversation: If a flight attendant initiates or engages in casual conversations with you beyond standard service interactions, it could indicate interest. Frequent eye contact: Maintaining eye contact and smiling during interactions may suggest a positive attitude.

What is the first thing flight attendants notice about passengers? ›

Parikh also says that flight attendants take notice of strong, able-bodied passengers who may be able to help in the event of an emergency and whether you're reading a medical journal, so they know who to approach for First Aid.

Is it cheaper to upgrade flight after purchase? ›

The cheapest way to get a business or first-class ticket is to buy an economy ticket then buy an upgrade. You can either do this immediately after booking or look for last-minute upgrades as your travel date approaches. The price for premium cabin fares decreases as you get closer to departure.

Should I check-in if I want an upgrade? ›

Checking in early increases your chances of getting an upgrade from admin staff if the flight's overbooked. If they know you intend to travel they can upgrade you in advance, so they won't need to shuffle around the upgrades at the airport. It also means if you don't get an upgrade, it's easier to choose the best seat.

Does asking for an upgrade at check-in work? ›

Don't: Be afraid to ask for an upgrade when you check in. Checking with the staff when you arrive allows them to make a decision based on their current occupancy. “When hotels are quiet, and there isn't a lot going on, you'll have a decent chance of getting an upgrade if you ask nicely on arrival,” says Heinz.

Are last-minute flight upgrades cheaper? ›

If luxury and extra legroom is really important to you, book it in advance. However, if you're perfectly willing to fly economy class, and willing to roll the dice, a last-minute upgrade can be the cheapest option. You may even get lucky and score a free upgrade.

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