Troubleshooting Instagram Feed App Issues | Help Center | Wix.com (2024)

FAQs

Why is my Instagram feed not showing on my Wix website? ›

You need to convert your Instagram personal account to a business account and connect it to a Facebook page before you can connect it to the Instagram Feed app. Follow the steps below to check that you have converted your personal account into a business account, and convert it if you haven't.

Always try restarting your phone or tablet first if you're having trouble with Instagram. If restarting your device doesn't help, please try using Instagram both on Wi-Fi and on your mobile data connection to see if the problem is because of a weak Wi-Fi or mobile data connection.

To reconnect your Instagram account:

Select the Instagram Business Account(s) you want to connect and click Next. (Optional) Click the toggle next to each option you want to enable. Select the checkbox next to the Facebook Page(s) you want to connect. Click Next.

Add the Instagram Feed app to your site from the Wix App Market and connect it to your personal account. Have more than one Instagram account? Make sure you log into the account you want to display on your site before connecting the account. Click Add Apps on the left side of the editor.

InstaShow is the best Instagram plugin for Wix, which makes it possible to build splendid galleries out of Instagram pictures and video clips. When you add Instagram Feed to Wix, you can decorate and enhance your website concerning its interactivity.

From the post or profile you'd like to embed, tap in the top right. Tap Embed, then tap Copy Embed Code. Note: If you don't see Embed, the post or account may be private or may have Embeds turned off and cannot be embedded. The embed code will now be copied to your clipboard and can be pasted into your HTML editor.

Your feed shows recent photos uploaded by you and the people you follow. If there aren't any photos in your Instagram feed when you tap , it's possible that you either aren't following anyone on Instagram or the people you're currently following haven't added any new posts since you last checked.

If you're having this error, the first thing you can do is update your Instagram app to the latest version. To update your app on both iPhone or Android devices, go to your app store (if you're an iPhone user) or your Play Store (if you're an Android user) and search for the Instagram app.

Short answer: No, you can't "reset" the Instagram algorithm. However, there are a couple ways you can refresh the content shown in your feed: By clearing your search history. By tapping "Not Interested" on suggested posts.

How do I remove Instagram from Wix? ›

The Page Not Found error on Instagram is a result of various factors. They include trying to access a deactivated account, using a broken link, or accessing a profile that has blocked you.

If you have an unstable internet connection, Instagram will fail to properly load the content and display the error message. You can try restarting your router or switch to a different Wi-Fi network to fix an unstable Wi-Fi connection.

If Instagram servers are having a rough day, you won't be able to access the service on both mobile and web. To check the current status of Instagram, you can rely on Downdetector. Simply visit the website and search for Instagram. If you notice heavy spikes of outage, that confirms the issue from Instagram's side.