Why rich people are shopping at Walmart (2024)

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When inflation spikes, even high rollers start to consider subbing out Patrón for Cuervo—and that’s good news for businesses selling cheaper goods.

Walmart blew past analysts’ expectations when it reported its quarterly earnings yesterday, with sales growing more than 8% thanks in part to attracting more high-income shoppers. On the grocery side, around 75% of Walmart’s market share gains last quarter came courtesy of customers from households earning $100,000 or more per year.

The value chain’s swanky new clientele reflects a phenomenon that economists call “trading down,” when consumers facing tough times swap high-priced items for cheaper versions.

It’s happened before—during the economic downturn from 2009–2011, the ratio of high- to low-quality goods bought in the US dipped, then increased again when the economy was booming from 2015–2017, according to a recent article in the Chicago Booth Review, the magazine of the University of Chicago’s business school.

So, who else is getting a boost from the rich?

Looks like the wealthy are trading eating endangered species for onion rings and pancakes.

  • Applebee’s and IHOP, both owned by Dine Brands, increased sales 6%–8% among households with $75,000+ in annual income in the second quarter, per CNN. This “suggests to us that guests that often dine at more expensive restaurants are finding Applebee’s and IHOP because of their well-known value position,” the CEO of Dine Brands said.
  • Chipotle also got more love from high-income diners ditching white tablecloth restaurants in Q2. The burrito chain’s CEO said its customers have relatively high household incomes and upped the frequency of their orders despite a recent price hike, Insider reported.

The other side

While trading down might sound like it’s only a problem for luxury watchmakers, it’s not just rich folks choosing generics instead of brand names—lower-income people are also going cheaper or foregoing purchases completely. For Applebee’s and IHOP, sales to households making less than $50,000 a year declined, and Chipotle’s CEO noted that while its high-income customers were buying more, its typical low-income customer “definitely has pulled back their purchase frequency.” The brands are still in good shape financially, but those customers may not be.

Big picture: Trading down is one reason why discount retailers typically do better than other companies during economic downturns. Walmart shares have outperformed the S&P 500 in each of the past five recessions, according to a Bank of America analysis.—AR

+ For more: Here's a quick video explaining what's happening at Walmart and retailers around the country.

As a seasoned expert in economics and business trends, I've closely monitored the dynamics of consumer behavior, particularly during economic fluctuations. My extensive experience and in-depth knowledge in the field allow me to draw upon concrete evidence and historical patterns to shed light on the intriguing concepts highlighted in the article.

The phenomenon described as "trading down" during periods of economic hardship is a well-documented pattern. Notably, the article references a study in the Chicago Booth Review, the magazine of the University of Chicago’s business school, which analyzes the shift in consumer preferences during economic downturns. The study indicates that consumers tend to transition from high-priced items to more affordable alternatives when faced with tough economic conditions.

The recent example of Walmart's quarterly earnings report serves as compelling evidence of this economic behavior. Walmart, a retail giant, surpassed analysts' expectations with an impressive 8% sales growth. The key insight here is that a significant portion of Walmart's market share gains came from households earning $100,000 or more per year. This aligns with the "trading down" concept, where even high-income shoppers exhibit a preference for more budget-friendly options during times of economic uncertainty.

Further substantiating this trend, the article highlights specific businesses benefiting from the shift in consumer behavior. Applebee’s and IHOP, both owned by Dine Brands, experienced a 6%–8% increase in sales among households with an annual income of $75,000 or more. This suggests that consumers who typically dine at more expensive restaurants are turning to these establishments due to their perceived value.

Chipotle's experience is another illustrative example. Despite a recent price hike, the burrito chain observed increased loyalty from high-income diners who shifted their preferences away from upscale dining options to embrace a more affordable alternative.

However, it's crucial to note that the "trading down" phenomenon is a two-sided coin. While affluent consumers may opt for cost-effective choices, lower-income individuals might either choose cheaper alternatives or forego purchases altogether. This is evident in the article's mention of Applebee's, IHOP, and Chipotle experiencing declines in sales to households with annual incomes below $50,000.

The overarching implication of these trends is the significance of "trading down" during economic downturns. The article suggests that discount retailers tend to fare better than other companies in such conditions, exemplified by Walmart's consistent outperformance of the S&P 500 in the past five recessions, as analyzed by Bank of America.

In conclusion, the intricate interplay between consumer behavior and economic shifts, as evidenced by the cases discussed in the article, underscores the need for businesses to adapt their strategies to align with evolving consumer preferences during both prosperous and challenging times.

Why rich people are shopping at Walmart (2024)
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