How do I reset my level lock?
On the connecting screw side of Level Motor, find a small recessed button below and to the right of the tailpiece adapter. Unbend the paper clip and use one end to firmly press and hold the button for 8-10 seconds until you hear the reset chime that confirms the process has been successfully completed.
If you see “No Response” under your Level Lock name in the Home app, your lock could be out of Bluetooth range, or something could be interfering with your wireless network. The most common reason for the Home app to show No Response is because the hub device is not within Bluetooth range of the lock.
- Verify that your new battery is a Lithium 3 volt CR2 battery.
- Open your door and move the deadbolt to the locked position (bolt extended).
- Unscrew the cap at the end of the bolt.
- Remove the old battery.
- Insert the new battery with the positive end in and the negative (flat) end out.
Connect your new Level lock
Tap a HomeKit location. You'll be prompted to scan the HomeKit setup code (QR code) on the Quick Start Guide that came in your Level box. If scanning doesn't work, tap Enter Manually, and enter the eight digits on the HomeKit setup code sticker.
Kwikset Keypads/Smart Locks Factory Reset - YouTube
Level locks work via Bluetooth (and, in the case of Level Lock - Touch Edition, via capacitive touch and near field communication), so you don't need internet access to control them.
Instead of a biometric fingerprint sensor, the Level Touch uses capacitive touch to allow you to lock or unlock a door by simply touching the lock's exterior, and uses geo-fencing to decide when that works... with mixed results.
Level locks are powered by a Lithium 3-volt CR2 battery, which lasts about one year with average use. “Average use” means about 10 powered locks or unlocks a day (this doesn't include using a key to manually retract or extend the bolt).
- Open the Level Home app and sign in.
- Press and hold the lock name. You'll see a status message while the bolt is extended or retracted, then you'll see the last action just below the lock name. ( Event history)
Once you've set up Auto-Unlock, all you have to do is approach your door with your mobile device. Once you get close to the door, the bolt retracts automatically. Level uses geofencing to figure out when you're home, and displays a Home or Away label next to the location name.
Can I unlock my level lock from anywhere?
If you have a HomeKit-compatible home hub, you can connect Level locks to the hub and then control your lock from anywhere with internet access. To access your lock remotely: Make sure your lock is in Bluetooth range of your home hub, and add your lock to Apple's Home app (see Add a HomeKit accessory to the Home app).
- Open the Ring app.
- Tap the three lines in the upper left-hand corner of the screen.
- Tap Set up a Device.
- Scroll down and tap Locks and Access Control.
- In the Lock Partners Section, tap Level Lock.
The only smart home platform that the Level Lock works with is Apple's HomeKit, and you need to have a HomeKit hub (such as an Apple TV, HomePod, or iPad) set up in your home to use it. This is the only way to control the lock when you're not home or to set up any automations on the lock.
The default Mastercode is 0-0-0-0. It is recommended that you change it to a code of your own. 1. Make sure the lock is unlocked and the door is open.
Kwikset Smartcode 888 - How To Program The Keypad - YouTube
The factory-set combination is 0-0-0. Push in the button at the bottom of the lock. While holding in the button, turn the dials to your new combination. Once the dials are set to your new combination, release the button.
To access your lock remotely: Make sure your lock is in Bluetooth range of your home hub, and add your lock to Apple's Home app (see Add a HomeKit accessory to the Home app). In Apple's Home app, tap the lock tile to lock or unlock it. The lock status will change to locked or unlocked.
You control Level locks with the Level Home app on your mobile device. Your mobile device must have: iOS 13 or later, or Android 6 or later.
Starting today, all of Level's locks are now certified with the Works with Alexa program, so you can use Amazon Alexa to control them. They also work with Amazon's Sidewalk network, as well as Apple's HomeKit platform for control outside of the home.
The radios inside the Level Lock Touch Edition can be updated to support Thread. And the Touch Edition also has an NFC chip inside it which could be used in a “tap to unlock” scenario with an NFC-enabled phone or wearable.
