Why does my ring doorbell keep saying battery low?
If your Ring video doorbell or security camera battery is draining too fast, a poor wifi connection may be the cause. A poor connection can cause your doorbell or camera to frequently disconnect and reconnect to your wifi network, which wastes energy and contributes to battery drainage.
If your Ring Video Doorbell 2 is fully charged, and the light still doesn't start spinning when you push the black button, try performing a hard reset. To perform a hard reset, hold down the black button for 15 seconds.
Tap the doorbell or camera you want to check. Tap Device Health. Check the percentage under Battery Level.
- Find the setup button on the top of the camera.
- Press and hold the setup button for 10 seconds.
- The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.
Ring says that the battery will last for 6 to 12 months, or approximately 1,000 notifications.
- Tap on the three lines ( ) on the top left in the Ring app.
- Tap Devices. ...
- Tap on Device Health. ...
- Scroll down on the Device Health screen to Tools.
- Tap Reboot this Device. ...
- When your wifi is reconnected, scroll down on the Device Health screen to Tools.
- Tap Reboot This Device.
Generally, Ring batteries should last for up to six months before needing a recharge, and if it's connected directly to your home's power, the battery should be topped off constantly, meaning you never need to remove it from the Ring unit. But sometimes it may seem like your Ring doorbell isn't charging.
Like every rechargeable battery, recharging fully charged Ring doorbell batteries reduces the battery life. Also, overcharging the batteries reduces the battery life. So, recharge the batteries only when the power is low and stay nearby while at it. It doesn't take so much time to charge up.
- Open the Ring app on your mobile device.
- Tap on the menu lines (top left corner).
- Click 'Devices' and select the Ring doorbell you wish to check.
- Tap on Power Settings > Battery Status > Battery Level.
- Undo the security screw to remove the faceplate.
- Find the setup button on the top right, just below the camera. ...
- Press and hold the setup button for 10 seconds.
- The light on the front of the doorbell will flash for several minutes; when the light turns off the reset is complete.
Can you completely reset a Ring Doorbell?
Remove the doorbell's faceplate then press and hold the reset button on the right side of the camera for 15 seconds. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting. The doorbell is now reset to factory defaults.
These are caused by your Ring Pro not receiving enough power from your doorbell transformer. Ring Pro requires a power source that supplies a minimum of 16VAC. If your transformer supplies less voltage than this, you'll need to upgrade your transformer for Ring Pro to work properly.
If your Ring Video Doorbell is plugged in, receiving sufficient voltage, and is not turning on, the device's battery may be defective. Replace the Ring Doorbell's battery using this battery replacement guide.
First, check to make sure that the audio is enabled from the Ring application and the Ring Doorbell. If the button on the Ring Video Doorbell is not responsive and does not ring or notify you on the application, the button may be stuck or faulty. To replace the Ring's doorbell button, use this Ring support page.
Press the Setup button on your Ring device to put the device in setup mode. Wait 10 seconds, then press it again and see if your Ring automatically reconnects. If all else fails, check to make sure your device's battery is properly charged.
