Warner leisure hitels? (2023)

Table of Contents

How do I complain to Warner Leisure Hotels?

If you would like to talk to us about something urgently, you can call us on: 0330 100 3354 as our Customer Care team are open Monday to Friday from 9am to 5pm.

(Video) Warner Hotels | Adult-only breaks | Advert
(Warner Hotels)
What is the dress code at Warner hotels?

Most Warner hotels I have been to seem to accept most codes of dress. I have seen men in black suits and bow ties and others in jeans. There doesn't seem to be any preference.

(Video) Heythrop Park Now Open
(Warner Hotels)
Do Warners provide towels?

Yes. lovely fluffy white towels, which are changed daily.

(Video) Warner Leisure Holidays | Bodelwyddan Castle Review | Jan 2023 | Adults Only Hotel
(Stephen Jackson)
Who has bought Warner Leisure Hotels?

Warner Leisure Hotels
TypePrivate company
HeadquartersHemel Hempstead, Hertfordshire, England
Area servedGreat Britain
ParentBourne Leisure
1 more row

(Video) Leisure Recruitment Video: Warner Leisure Hotels | Nidd Hall
(Digital Cookie Marketing)
What is the best way to complain about a hotel?

Hotel Complaint Resources:

The Better Business Bureau - (916) 443-6843 or www.bbb.org. Department of Consumers Affairs - (800) 952-5210 or www.dca.ca.gov.

(Video) Alvaston Hall Hotel, Cheshire
(Warner Hotels)
How do you handle a hotel complaint?

Responding to in-person complaints in 5 steps
  1. Stay calm and listen.
  2. Identify the type of guest to whom you are speaking.
  3. Find the real source of the complaint.
  4. Find and offer a solution.
  5. Follow up to confirm that the problem was resolved.
  6. Respond to all complaints as quickly as possible.
Jan 26, 2022

(Video) Walking around Warner Hotels Thoresby Hall in Nottinghamshire
Do Warners rooms have fridges?

13 answers. Hi - Standard rooms do not have fridges - all others do - we have never used the fridge mainly because we don't spend that much room in the bedroom. If you go to Warners Leisure Hotels I am sure you will enjoy the break. over a year ago.

(Video) Warner Leisure Hotels - Cricket St Thomas in Somerset UK
(Heather Cowper)
What time is evening entertainment at Warners?

8 months ago. Entertainment in the theatre generally starts at 8.00 with dancing to the resident band, quiz or other game show followed by the main act of the evening at around 9.30.

(Video) Bodelwyddan Warner Leisure Hotels. Garden Suite Lodge Room Tour and needed Mental Health Break.
(I'm Darren, He's Paul)
What age range is Warner Leisure Hotels?

All Warner hotels are for adults only and guests must be age 18 or over.

(Video) Warner Leisure Hotels Holme Lacy House Hereford - Room Tours and Reviews
(Paul and Carole Love to Travel)
Are robes free from hotels?

What you can't take: Robes. You may decide to use these on your next romantic stay, but you certainly can't take them with you. These plush robes are one of the most common items people think they can take from hotel rooms, but can't, according to Conteh and McCreary. You will be charged!

(Video) Discover Warner Hotels
(Warner Hotels)

Do you get toiletries at Warner hotels?

A selection of luxury Temple Spa toiletries:

Good Hair Day shampoo. In Good Condition conditioner.

(Video) Cricket St Thomas, Warner Hotels, Weekend away.
(Gerry Kidd)
What are the three towels in a hotel for?

Washcloths, hand towels, and bath towels are standard for most hotels. If you're looking to add something special to your hotel experience, consider adding some of the other types of towels. A bath mat is for guests to stand on after they get out of the shower.

Warner leisure hitels? (2023)
Has Warners Leisure been sold?

Bourne Leisure and brands Haven, Butlin's and Warner Leisure Hotels sold to Blackstone. BOURNE Leisure has been acquired by American company Blackstone. Bourne Leisure operates through its three brands, Haven, Butlin's and Warner Leisure Hotels.

Which is the biggest Warners Hotel?

Heythrop Park

Our newest country house by the Cotswolds. The biggest and boldest Warner hotel yet.

How many hotels does Warner Leisure have?

Warner Hotels is a collection of 15 country house hotels and coastal villages with privileged postcodes. Locations include central England, North Wales, the Isle of Wight and Suffolk.

Can a hotel refuse to give a refund?

"The hotel has the legal right to keep the money," she says. "But I've found that if you have a reasonable excuse for canceling the room, most places will offer you a refund without you even having to ask." I agree. "Prepaid" rooms and nonrefundable rates are not customer-friendly.

How do you ask for compensation at a hotel?

How to Get Fair Compensation from an Airline or Hotel
  1. The Best Way to Have Your Complaint Heard and Addressed by a Hotel or Airline. ...
  2. Pinpoint the Issue. ...
  3. Offer a Potential Solution. ...
  4. Make Your Complaint Specific and Concise. ...
  5. Don't Immediately Ask for a Supervisor or Manager.

Can you dispute a hotel?

Cardholders can initiate a chargeback up to 120 days after the transaction. Once a case is set in motion, it usually takes 60-75 days to settle a dispute. During this process, it's on you to show that your transaction was authorized and legitimate.

What are the most common guest complaints in hotels?

What are the most common guest complaints in hotels?
  • Poor Customer Service. One of the most commonly heard complaints is – poor or unsatisfying customer service. ...
  • Dirty Rooms. ...
  • Low Food Quality. ...
  • Foul Smell. ...
  • Unfriendly Staff. ...
  • Malfunctioned or Damaged Electronics. ...
  • Shortage of Complimentary Stuff.
Nov 25, 2021

What are 10 things you must know in handling guest complaints?

10 Tips For Dealing With Customer Complaints
  • #1: Put Your Emotions Aside. ...
  • #2: Avoid Challenging Their Complaint. ...
  • #3: Thank Your Customer. ...
  • #4: Acknowledge What They Say. ...
  • #5: Offer Support. ...
  • #6: Be Flexible. ...
  • #7: Make Sure Your Customers Hear What You Are Saying. ...
  • #8: Offer an Apology - With Gratitude Attached.
Jan 8, 2015

What do you get in a signature room at Warners?

Included with every room upgrade, The Signature Experience is packed with adorable extras and trademark touches like fresh milk and an arrival gift of drinks and snacks.

What is the difference between a standard and signature room at Warners?

Standard room perfectly comfortable. Signature room I understand has I understand, slightly more space/comfort with a small fridge. Also bottle of wine, crisps and hand made biscuits on arrival. Our latest signature stay only had a shower yet as far as I remember our standard stay had shower over bath.

Do Warners have hair dryers?

Yes. All of our guest rooms feature hairdryers as well as irons and ironing boards.

What time is breakfast at Warner Hotels?

Hi, Breakfast is from 7:30am to 9:30. Dinner is from 6:30pm to 8:30pm. Enjoy!

How much time do you need for Warner Bros world?

You will definitely need at least 4 to 5 hours to enjoy all the rides and attractions. Our detailed guide to Warner Bros World Abu Dhabi will help you learn more about this amazing indoor venue.

Do Warner hotels have WIFI?

All of the Warner Leisure Hotels properties provide guests with free wifi access during their stay.

How strict are hotels about age?

Generally, hotel guests must be 21 years-old (or accompanied by someone 21 years-old) to check-in but age requirements vary. Some hotels may allow 18 year-olds to check-in while other hotels, in more rare cases, may even increase the minimum age to 25.

What age is adults only hotel?

'Adults Only' is exclusively for adults (aged 16 years and over).

Do Warner hotels allow children?

The hotel does not allow children under the age of 16 - Review of Warner Hotels - Bembridge Coast, Bembridge - Tripadvisor.

Why is there no room 420 in hotels?

Why are hotels getting rid of room 420? Hotel rooms have become another, forcing some hotels to phase out the room number altogether. This is partly to stop the stealing of room numbers but mainly to prevent the rooms being used as "hot boxes" for cannabis parties. Room 420 is not alone in being stigmatised.

What do hotels do with clothes left behind?

What Do Hotels Do With Lost Items? Most hotels have a policy where they bag, tag and turn items into the lost and found department. Anything left in a room gets stored, usually in a transparent bag, so that items can be identified at a quick glance.

What can you legally take from a hotel room?

These are some items that you can carry home from your hotel room.
  • Toothpaste. To complete a long travel kit, the toothpaste size of the hotel is the perfect one and you can ask the attendant for an extra tube.
  • Soap. ...
  • Shampoo. ...
  • Conditioner. ...
  • Mouthwash. ...
  • Razor. ...
  • Moisturizer. ...
  • Newspapers.
Oct 28, 2019

What is included in room only?

room only in Hospitality

Room only is used to indicate that the price of accommodations in a hotel or guest house does not include the cost of food. A two-night stay for two (room only) costs $100. Dinner costs from $20.

Can you take soaps and lotion from hotels for free?

What You Can Take From a Hotel Room. Anything that's complimentary is free for you to snag. This includes the mini bottles of shampoo, conditioner, body lotion, coffee, packets of creamer and sugar, and other bathroom amenities.

Can you take the lotion from the hotel?

According to tripsavvy, hotel guests are allowed to take shampoo, conditioner, body lotion and other bathroom amenities home with them. In some hotels you can even take home bathroom slippers but only if they are of the disposable kind and not branded.

Why do hotels fold the toilet paper?

Hotels want to give their guests the confidence that the bathroom has been cleaned since the last guest has used the room. To accomplish this, the maid will fold over the last piece of toilet paper to assure that no one has used the toilet paper since the room was cleaned.

Where should I leave my towels in a hotel?

If you would like your towels changed, please place them in the bathtub or shower. On check out do not roll up your sheets and doonas/blankets, this makes it harder for the housekeeper to prepare the dirty linen. Place all used bath towels/face washer in the bathtub or shower.

Why do hotels only use white towels?

Standard of cleanliness.

Overall, white linens are an easy way for hotels to set their standard for cleanliness. White is an easy color to get dingy and stained, so when a guest sees a perfectly white set of sheets, they'll feel more comfortable and confident in the hotel cleanliness and housekeeping.

How do I complain to Warners?

You can do this by calling 01778 391123 or emailing exhibit@warnersgroup.co.uk quoting your full name, order number if known, show name and your telephone number or email address, if you would prefer us to contact you in this way.

Do Warners supply towels for the swimming pool?

Yes towels are provided, a large one and a smaller one for each person.

Do Warners supply towels?

Yes soft lovely towels. In fact anything you get from a holiday hotel is available here.

Who are Warners owned by?

Warner Leisure Hotels is owned by Bourne Holidays Limited. Registered in England No. 01854900. Registered office: 1 Park Lane, Hemel Hempstead, Hertfordshire.

Who is the CEO of Warner Leisure Hotels?

Simon Thompson - Managing Director - Warner Leisure Hotels | LinkedIn.

Who started Warners Hotels?

The brainchild of Captain Harry Warner back in 1932, it has developed into a UK-based holiday group that specialises in short breaks exclusively for adults (over 21s).

How do I contact Warner Leisure?

Any other questions? If you have a question about something that isn't covered here, please give us a call on 0330 100 3354† See opening hours.

Which complaints are those that the hotel has no control over?

4. Unusual Complaints. Unusual problems are those that the hotel has no control over such as the weather, traffic, or transportation.

What do hotel customers complain about?

Most common complaints are front desk staff, bathroom, room cleanliness, and guestroom noise issues. Nine dissatisfaction factors are room size, cleanliness, quality of facilities, noise, price, close to attraction, accessibility with public transportation, language skills, and efficiency.

Where do I complain about hotels com?

You can call us at (866) 223-2092.

Who is the CEO of Warners Holidays?

Simon Thompson - Managing Director - Warner Leisure Hotels | LinkedIn.

Can a hotel refuse a customer?

Accordingly, under common law, hotels must accept guests unless there is a reasonable or non-arbitrary reason for rejecting a guest.

What are the 4 types of guest complaints?

types of guest complaints
  • Technical/Mechanical Complaints.
  • Service related Complaints.
  • Attitudinal Complaints.
  • Unusual Complaints.
Jan 18, 2022

What are the 4 types of complaints?

When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.

Can I get a refund from hotels com?

Hotels.com will process your refund and credit the card you used for your booking within 24 hours. Once that has happened, your bank will take care of the rest. Just know that it may take them up to 7 days to post the credit to your account, and up to 2 billing cycles to show on your statement.

Do hotels give refunds?

Experts say most places will offer you a refund if you have a reasonable excuse. If you are stuck with a nonrefundable room, try changing the date of your reservation. Some hotels will let you move the date of your stay if you ask. You can also resell your room and get your money back that way.

You might also like
Popular posts
Latest Posts
Article information

Author: Delena Feil

Last Updated: 17/09/2023

Views: 5922

Rating: 4.4 / 5 (65 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Delena Feil

Birthday: 1998-08-29

Address: 747 Lubowitz Run, Sidmouth, HI 90646-5543

Phone: +99513241752844

Job: Design Supervisor

Hobby: Digital arts, Lacemaking, Air sports, Running, Scouting, Shooting, Puzzles

Introduction: My name is Delena Feil, I am a clean, splendid, calm, fancy, jolly, bright, faithful person who loves writing and wants to share my knowledge and understanding with you.