What can I give my customers for free? (2024)

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What can I give my customers for free?

15 customer gift ideas to show appreciation
  • Free products. ...
  • Free service or upgrade. ...
  • Branded gifts. ...
  • Industry themed gifts. ...
  • Gift baskets. ...
  • A gift card. ...
  • Flowers. ...
  • A magazine subscription.

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What are the 3 most important things in customer service?

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.

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What do you give for freebies?

Best freebies to giveaway at events:
  • Confectionery and branded water.
  • Promotional bags.
  • Technology gifts.
  • Office and desktop items.
  • Writing gifts.
  • Children's promotional products.

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What can a small business give as freebies?

See our giveaway ideas for businesses to use at events, exhibitions or conferences:
  • Tote bags (or shopper bags)
  • Branded pens.
  • Branded pencils.
  • Notebooks.
  • Notepads.
  • Travel mugs.
  • Stress balls.
  • Wristbands.

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What do customers need the most?

1. Friendliness. This is the most basic customer need that's associated with things like courtesy and politeness. Friendly agents are a top indicator of a good customer experience, according to the customers surveyed in our 2021 Trends Report.

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How do you thank someone for free service?

Gratitude statements: 10 different “thank you” examples for customer service
  1. “Thank you for [blank]” ...
  2. “I appreciate your [blank]” ...
  3. “I value the [blank]” ...
  4. “I am grateful for your [blank]” ...
  5. “Kudos to you for [blank]” ...
  6. “That was very [blank] of you” ...
  7. “I am much obliged for your [blank]” ...
  8. “9.

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What is the simplest way of expressing gratitude?

Say: "It was really kind of you to…," "It really helped me out when you…," "You did me a big favor when…," "Thank you for listening when…," "I really appreciated it when you taught me…," or "Thank you for being there when…." You also can write your gratitude in a letter. Express gratitude by doing a kindness.

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What are the 3 C's of service?

The three Cs of customer satisfaction: Consistency, consistency, consistency. It may not seem sexy, but consistency is the secret ingredient to making customers happy. However, it's difficult to get right and requires top-leadership attention.

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What are the 5 A's in customer service?

The 5 A's: Apologize, Acknowledge, Appreciate, Act, Audit. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize.

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What are the 5 P's of customer service?

The 5 areas you need to make decisions about are: PRODUCT, PRICE, PROMOTION, PLACE AND PEOPLE. Although the 5 Ps are somewhat controllable, they are always subject to your internal and external marketing environments. Read on to find out more about each of the Ps.

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What are great giveaways?

Best Promotional Giveaways to Market Your Brand
  • Promotional Food and Drink.
  • Branded Stationery Sets.
  • Promotional Desk Toys.
  • Branded Plushies and Mascots.
  • Promotional Drinks Bottles.
  • Branded Tech Merchandise.
  • Promotional Audio Products.
  • Branded Clothing.
May 18, 2022

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What is the best thing to giveaway?

Here are 9 amazing giveaway ideas that work.
  1. Coupons. Everyone loves discounts! ...
  2. Hashtag contest. ...
  3. Photo Contest. ...
  4. Themed giveaway ideas. ...
  5. Gift cards. ...
  6. Everyday items with your brand on them. ...
  7. Lead up to the grand prize giveaway. ...
  8. Ask your customers what they want.

What can I give my customers for free? (2024)
What are cool giveaways?

  • Teddy Bears. If you have a mascot for your brand, you can turn it into a full size or cute plush teddy bear to gift your loyal customers. ...
  • Coffee Cup & Mugs. It's a classic for a reason. ...
  • Gift Cards. ...
  • Portable Charger or Power Bank. ...
  • Food or Chocolates. ...
  • Stickers and Bumper Stickers. ...
  • Hoodies & T-Shirts. ...
  • Reusable Water Bottles.
Dec 30, 2022

What small business brings in the most money?

Most profitable small businesses
  1. Food trucks. ...
  2. Car wash services. ...
  3. Auto repair. ...
  4. Personal trainers. ...
  5. Newborn and post-pregnancy services.
May 3, 2022

How do freebies attract customers?

Why freebie marketing?
  • It starts a positive buzz for your brand. Freebies add value to your client interactions. ...
  • It encourages your customers to know more about your brand. Good freebies turn prospects into clients. ...
  • It improves customer relationships. Freebies can instantly make your customers happy.
Jul 1, 2021

How do you make a Freebie?

As you go through the creation process, start with one—here's how to do it.
  1. Step 1: Figure out What Your Digital Freebie Will Be. ...
  2. Step 2: Link to It In Your Blog Posts. ...
  3. Step 3: Write a New Blog Post. ...
  4. Step 4: Create a Pop-Up. ...
  5. Step 5: Promote It On Social. ...
  6. Step 6: Promote it Directly.
Sep 29, 2018

What needs do customers need?

There are four main customer needs that an entrepreneur or small business must consider. These are price, quality, choice and convenience.

What do all customers want?

From pricing to terms of service to contract length, customers expect fairness from a company. Customers expect transparency from a company they're doing business with. Service outages, pricing changes, and things breaking happen, and customers deserve openness from the businesses they give money to.

What are the 4 main customer needs?

But as a general rule, the four crucial things a customer needs are:
  • A fair price.
  • A good service.
  • A good product.
  • To feel valued.
Aug 31, 2020

What are five examples of rewards?

Examples of rewards that are this category usually include:
  • Bonus. A bonus is a financial incentive that employees receive in addition to their set salary or wages. ...
  • Profit-sharing. ...
  • Stock options. ...
  • Merit pay. ...
  • Fringe benefits. ...
  • Public recognition. ...
  • Paid leaves. ...
  • Professional development training.
May 2, 2022

What are 5 ways to keep customers happy?

How to keep your customers happy
  • Listen to them. ...
  • Know your industry better than anyone. ...
  • Reward loyal customers. ...
  • Create ongoing, engaging content. ...
  • Be transparent. ...
  • Respond promptly to feedback. ...
  • Commit to innovation. ...
  • Anticipate their needs.

What are the four main types of rewards?

4 types of employee reward systems
  • Monetary. You can create a reward system based on monetary compensation, like a bonus. ...
  • Non-monetary. For teams that prefer perks other than bonuses, a non-monetary rewards system may help motivate them. ...
  • Assistance. ...
  • Recognition.
Jan 3, 2022

How do you make customers feel loved?

How Do You Make Customers Feel Valued?
  1. Send a Handwritten Note. If you're wondering, “How do you make customers feel important?”, start here. ...
  2. Engage in Conversation. ...
  3. Acknowledge Feedback. ...
  4. Offer Quick Responses. ...
  5. Become a Customer. ...
  6. Create a Welcoming Environment. ...
  7. Offer Small Gifts.
Sep 14, 2021

What is a small token of appreciation?

A token of appreciation is a small act of kindness that shows gratitude. In our everyday lives, receiving a thank you card from a friend for attending a wedding or helping them move is a small token of appreciation that highlights that your friend is thankful.

What should I offer a loyal customer?

Ten ways to reward loyal customers
  • Offer discounts for high-spending customers. ...
  • Create a loyalty card scheme. ...
  • Give away free items with multiple purchases. ...
  • Team up with an associated business to offer reciprocal discounts. ...
  • Invite customers to trial new products and services. ...
  • Hold a preview evening.

How do you thank everyone professionally?

These general thank-you phrases can be used for all personal and professional communications:
  1. Thank you so much.
  2. Thank you very much.
  3. I appreciate your consideration.
  4. I appreciate your guidance.
  5. I appreciate your help.
  6. I appreciate your time.
  7. I sincerely appreciate ….
  8. My sincere appreciation.
Dec 22, 2022

How do you show appreciation for services?

  1. Treat Them Like VIPs. Treat every customer like a VIP, providing them with an outstanding customer experience. ...
  2. Give Meaningful Experiences. ...
  3. Offer Loyalty Incentives. ...
  4. Celebrate Them on Social Media. ...
  5. Send a Handwritten Note. ...
  6. Invest in Solid Customer Service. ...
  7. Say 'Thank You' ...
  8. Support Their Events.
Jan 4, 2022

How do you say thank you anyway professionally?

Show Your Appreciation With 25 Other Ways To Say “Thank You”
  1. I'm so grateful. Thanks is an expression of gratitude, so cut to the chase. ...
  2. I appreciate it. ...
  3. Thanks for your hard work on this. ...
  4. I couldn't have done it without you. ...
  5. I owe you one. ...
  6. Much obliged. ...
  7. Thanks for having my back. ...
  8. Please accept my deepest gratitude.
Dec 9, 2021

How do you thank customers for reply?

“Thank You for Your Feedback” Quick Response Examples
  1. Thank you for reaching out and providing us with valuable feedback. ...
  2. We appreciate you sending us your feedback. ...
  3. We're so happy to hear from you! ...
  4. It is our pleasure to hear your valuable feedback. ...
  5. We love hearing from you! ...
  6. Thank you for your valuable feedback.

How do you respond to customers always right?

Here are 3 ways to respond in line with your company value of “The customer is always right”: Be empathetic: Let your customers know you value their opinion. Get acquainted with your customer journey to understand why they do what they do. Identify the opportunities so you may overcome any existing challenges.

What are the 3 E's of gratitude?

Emote: feel the emotion. Extend: give gratitude to include other people. Exercise: do your daily gratitude exercise.

What are the four A's of gratitude?

I'd like for you to develop the habit of practicing the four A's (Appreciation, Approval, Admiration, and Attention).

What are 2 examples of gratitude?

Examples Of Gratitude

Being thankful to the person who cooked for you. Being thankful for your good health. Appreciating the person who cleans your house.

What are the 3 A's in customer service?

The three A's are for when you mess up—and that's why they're so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. But here's where you get the magic formula, and it goes like this: acknowledge, apologize, act.

What increases customer satisfaction?

Respond to customer reviews.

Responding to customer feedback increases satisfaction because it shows customers that you listen to what they have to say about your business instead of simply seeing them as a name on a receipt. You take interest in their thoughts about your business, and you interact with them as well.

What makes a customer satisfied?

Customer satisfaction includes a customer's perceived quality, value and expectations of a company and what it offers. Companies use this data, which they can gather through methods like surveys and focus groups, to help them determine how they can improve their products or services to gain and keep more customers.

What are the 4 C's of customer service?

This often leads to confusion about what's being discussed and where! Let's clarify the two models: The 4Cs to replace the 4Ps of the marketing mix: Consumer wants and needs; Cost to satisfy; Convenience to buy and Communication (Lauterborn, 1990).

What are the 7 C's of customer service?

The 7 C's of customer relationship management are customer centricity, company culture, customer experience, customer data, customer journey, consumer experience, and consumer expectation.

What is the 10 10 Rule customer service?

For example, challenge yourself to answer your telephone within 10 seconds of the first ring. Respond to important email messages within 10 minutes after you have received them. When you need to be away from your desk, return all of your phone calls within 10 minutes of returning. Smile at 10 co-workers each day.

What are the 4 tips for making your customers happy?

How to Make Your Customers Happy
  • Below are 4 tips for making your customers happy.
  • Effective Communication. Be attentive; Listen to feedback and take notes to make sure you understand what your customer wants. ...
  • Take Responsibility. A successful entrepreneur ensures that every job is done the right. ...
  • Be Kind. ...
  • Be Consistent.
Aug 16, 2013

What are the 12 principles of customer service?

12 Principles of Quality Customer Service
  • Equality/Diversity. ...
  • Physical Access. ...
  • Information. ...
  • Timeliness and Courtesy. ...
  • Complaints. ...
  • Appeals. ...
  • Consultation and Evaluation. ...
  • Choice.

What sells directly to customers?

Direct-to- consumer (DTC) is when a brand or manufacturer sells its own products to its end customers. The DTC retail model involves selling products without the help of third-party retailers or wholesalers.

What easily sells?

25 Top Easy Things To Make And Sell For Money
  • Bath Bombs.
  • Soap.
  • Natural Cosmetics.
  • Candles.
  • Jewelry.
  • Personalized Gifts.
  • T-Shirts.
  • Magnets/Pins.
Nov 10, 2022

What are the 3 methods of selling?

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  • Product Selling. Product selling is exactly what it sounds like: selling the advantages or features of a specific product or service. ...
  • Solution Selling. Solution selling goes beyond simply selling products or services. ...
  • Insight Selling.
Mar 1, 2017

What is a good sell practice?

A more effective sales practice is to funnel the sales pitch so it focuses on the prospect and how the product or service will benefit them. This way, the prospect is less likely to turn the product or service down.

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