6 types of consumers & how the beef industry can serve them (2024)

As a cattle rancher, it’s sometimes easy to take for granted the freezer full of beef that I have at my disposal. I know exactly how my beef was raised, what the steer ate and how much he weighed at harvest. I have my choice of beef cuts, and I don’t have to worry about the price point when I have a hankering for a T-bone or ribeye.

Our consumers, however, must purchase their beef at the grocery store, and as a result, they must wade through a great deal of information when making their beef selections at the meat case.

READ:Are you ready to buy groceries online?

Recently, information from the 2017 Food and Health Survey revealed details of the different types of consumers and analyzed how shoppers make purchasing decisions at the grocery store.

The survey identified six different types of shoppers, including:

1. Diligent searchers

According to the survey, these individuals take everything into account, valuing all product and brand characteristics.

2. Product selectors

These folks focus on the product itself; its brand is meaningful, but the brand’s values are not. Price and convenience matter nearly as much as taste.

READ: Retail suggest stronger beef demand

3. Pleasure shoppers

The survey showed that these shoppers strictly evaluate the imminent impact on themselves; taste, price, and convenience. All other attributes are considered unimportant.

4. Foodies

Foodies are willing to sacrifice convenience and cost in search of a quality product, particularly one that is tasty, healthy and made in a way they approve of.

5. Unbiased buyers

These shoppers consider exclusively what is on the inside; the product’s packaging is
unimportant, and its brand is even less so.

6. Indifferent consumers

These folks do not find any individual attribute to be especially important or unimportant.

The survey goes into greater detail about each type of consumer, and you can read the results in their entirety here.

What this information tells me is that since there are so many different types of consumers, there is plenty of room at the table for different production methods, beef labels and brands. There will always be folks who choose price above anything else, and on the other end of the spectrum, there will be those who make selections based on certain values — ethics, environmental, animal welfare, etc.

At the end of the day, there’s one commonality all beef cuts must have — a consistent, great tasting product that consumers want to buy again and again.

The opinions of Amanda Radke are not necessarily those of beefmagazine.com or Farm Progress.

Absolutely, let's dive into the concepts mentioned in the article. As a food industry enthusiast with a focus on beef production and consumer behavior, I can offer insights into various elements discussed:

  1. Cattle Ranching & Beef Production: This involves understanding the lifecycle of cattle, from raising them to the final stages of harvest. It encompasses factors like feeding, animal welfare, and the significance of knowing the source of the beef.

  2. Consumer Behavior Segmentation: The article outlines different types of consumers based on their decision-making processes when purchasing beef. Each category - Diligent Searchers, Product Selectors, Pleasure Shoppers, Foodies, Unbiased Buyers, and Indifferent Consumers - reflects diverse priorities, be it price, taste, ethical considerations, or packaging.

  3. Brand Value & Consumer Preferences: The distinction between brand-centric consumers and those who prioritize the product itself underscores the complexity of consumer preferences. Some prioritize brand values, while others focus on the inherent qualities of the product.

  4. Factors Influencing Purchase Decisions: The article delves into the factors influencing consumer choices, such as taste, price, convenience, health considerations, ethical aspects, and how these elements influence different shopper personas.

  5. Adaptation in Beef Production and Marketing: Understanding the diverse consumer segments suggests that the beef industry can cater to varying demands by diversifying production methods, labels, and brands. This highlights the importance of aligning production and marketing strategies with consumer preferences.

  6. Common Ground in Consumer Expectations: Despite diverse consumer preferences, the ultimate goal is to deliver a consistently high-quality, great-tasting beef product that ensures repeat purchases, emphasizing the importance of product consistency and consumer satisfaction.

The nuanced understanding of these concepts allows for the adaptation of beef production, labeling, and marketing strategies to align with the varied preferences of consumers. It underscores the significance of not only the product itself but also the values and attributes associated with it, reflecting a dynamic and evolving landscape in the food industry.

6 types of consumers & how the beef industry can serve them (2024)
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