Gross Merchandise Value (GMV): Definition, Formula, Pros and Cons, and Example (2024)

What Is Gross Merchandise Value (GMV)?

Gross merchandises value (GMV) is the total value of merchandise sold over a given period of time through a customer-to-customer (C2C) exchange site. It is a measure of the growth of the business or use of the site to sell merchandise owned by others.

Gross merchandise value (GMV) is often used to determine the health of an e-commerce site's business because its revenue will be a function of gross merchandise sold and fees charged. It is most useful as a comparative measure over time, such as current quarter value versus previous quarter value.

GMV is also known as gross merchandise volume; both phrases indicate the total monetary value of total sales.

Key Takeaways

  • Gross merchandise value (GMV) refers to the value of goods sold via customer-to-customer or e-commerce platforms.
  • Gross merchandise value is calculated prior to the deduction of any fees or expenses.
  • It is a measure of the growth of the business or use of the site to resell products owned by others through consignment.
  • Analyzing GMV from one period to another allows management and analysts to determine the financial health of a company.
  • GMV is not a true representation of a company's revenues, as a portion of the revenues goes to the original seller.

Understanding Gross Merchandise Value (GMV)

The gross merchandise value (GMV) is calculated prior to the deduction of any fees or expenses. It provides information that a retail business can use to measure growth, often on a month-over-month or year-over-year basis. Generally, a retail business can calculate the gross value of all completed sales, though merchandise returns may need to be removed from this number to provide an accurate calculation.

Accrued fees and expenses may include advertising, delivery, returns, and discounts.

To calculate GMV, simply multiply the number of goods sold by the sales price of the goods. The formula is: GMV = Sales Price of Goods x Number of Goods Sold.

Advantages and Disadvantages of GMV

Advantages

Since retailers may or may not be the producers of the goods they sell, measuring the gross value of all sales provides insight into the company’s performance. This is especially true in the customer-to-customer market, where the retailer serves as a third-party mechanism for connecting buyers and sellers without actually participating as either.

It may also provide value to retailers in the consignment sector, as they never officially purchase their inventory. Even though the items are often housed within a company’s retail location, the business functions as the authorized reseller, often for a fee, of another person’s or entity’s merchandise or property. Generally, they are never the true owner of the items, as the person or entity that placed the item on consignment may return and claim the item if they so choose.

Disadvantages

Although GMV represents the total value of goods sold on a C2C exchange, it doesn't truly reflect the profitability of a company; primarily the true revenue that a company earns from fees. For example, if a company's GMV was $500 for the month, that entire $500 does not go to the company; the majority of it will go to the individual who sold the goods. The company's true revenue would be the fee that it charges for the use of its site. If the fee was 2%, the company's true revenue would then be $500 x 2% = $10.

Depending on the type of e-commerce site, GMV can have other disadvantages. For example, if a company were an online retailer that produced and sold its own goods, GMV would indicate its revenues, but it would only be one metric, providing a limited view. It would not tell you the number of customers visiting the site or how much revenue is from repeat customers, which are important indicators in terms of customer satisfaction and thus the long-term health of the company.

Pros

  • Provides insight into a company's performance

  • Allows for comparison with competitors

  • Simple and quick calculation to perform

Cons

  • Not a true reflection of a company's actual revenue

  • A limited metric that does not take into consideration other factors, such as repeat customers

Customer-to-Customer Retailers

Customer-to-customer (C2C) retailers provide a framework, or system, for sellers to list items they have in inventory and for buyers to find items of interest. The retailer functions as an intermediary, facilitating the transaction, commonly for a fee, without actually being a buyer or seller at any point within the transaction.

$610 billion

The estimated Gross Merchandise Value (GMV) of Amazon (AMZN) in the year 2021, the most recent data available.

In many of these customer-to-customer sales, the retailer facilitating the transaction never comes in contact with any of the physical merchandise. Instead, the seller will send the item directly to the buyer once the financial portion of the sale is complete.

This model may differ drastically from other retail models in which the retailer purchases merchandise from producers, manufacturers, or distributors and then essentially functions as an authorized reseller of goods the company has purchased.

Gross Merchandise Value (GMV) vs. Gross Transaction Value (GTV)

While GMV can be defined as the total dollar value of everything sold through a marketplace in a given period of time, gross transaction value (GTV) is a calculation of the revenue in relation to commissions. GTV is used more in businesses that operate on commissions, as GTV is equal to the number of items sold multiplied by the price collected.

It is calculated by multiplying the number of transactions by the average order value by the total number of transactions made and items sold. It tends to be used by e-commerce companies with a marketplace where multiple sellers transact.

Example of GMV

Two of the most well-known C2C sites are eBay and Etsy. Say, during the first quarter of the fiscal year, eBay sold 100 goods. For simplicity's sake, all of those goods were priced at $5. For the first quarter, eBay's GMV would be 100 X $5 = $500.

Now, for example, say that in the same quarter, Etsy sold 80 goods, and again, for simplicity's sake, all of the goods were priced at $4. For the first quarter, Etsy's GMV would be 80 x $4 = $320.

In this example, eBay (EBAY) has a better GMV at $500 than Etsy (ETSY) does at $320. However, this does not tell the whole story. On these sites, a portion of the revenue has to go back to the seller that sold the goods; eBay and Etsy only keep the fees they charge, which is their actual revenue.

In this example, eBay charges a fee of 2%, and so it would bring in $10 ($500 x 2%). Etsy, on the other hand, charges a higher fee: 4% in this example. Etsy would bring in $12.80 ($320 x 4%). In this example, Etsy actually performed better because it brought in higher take-home revenues.

What Does GMV Mean?

GMV means gross merchandise value or gross merchandise volume, usually referring to the total value of merchandise sold over a given period of time through a customer-to-customer (C2C) exchange site.

Is Gross Merchandise Value the Same as Revenue?

Depending on the type of e-commerce site, GMV is the same as gross revenue. However, for sites like eBay, it is a reflection of the total value of goods sold, but not the actual revenue the company makes, as a portion of those revenues is for the sellers of the goods. The actual revenue that eBay makes would be from the fees it charges on the sales.

What Is Gross Merchandise Value in a Startup?

In a startup, GMV is the gross merchandise revenue: the total revenue that a company generates through the sale of its goods or services. It is important that GMV is measured in conjunction with net sales, which takes into account deductions.

How Is Gross Merchandise Value Calculated?

GMV is calculated by multiplying the total amount of goods sold by their sales price in a given period. GMV = Sales Price of Goods x Number of Goods Sold.

The Bottom Line

Gross merchandise value (GMV) is the total value of goods sold by a customer-to-customer (C2C) exchange site, but the metric is often applied to other types of retailers. Though GMV is a handy metric to calculate as it reports the total value of goods sold, it needs to be taken into consideration with other metrics, particularly for those companies that generate revenue through fees.

Gross Merchandise Value (GMV): Definition, Formula, Pros and Cons, and Example (2024)

FAQs

What is the gross merchandise value of GMV? ›

Gross merchandise value (GMV) refers to the value of goods sold via customer-to-customer or e-commerce platforms. Gross merchandise value is calculated prior to the deduction of any fees or expenses. It is a measure of the growth of the business or use of the site to resell products owned by others through consignment.

What is an example of a gross merchandise value? ›

To calculate GMV simply take the sale price per item charged to the customer and multiply this by the number of items sold. For example, if you sell 10 t-shirts at $50, the GMV is $500.

What is the formula for gross merchandise value? ›

The formula to calculate the gross merchandise value (GMV) is the product of the number of transactions and the average order value (AOV). The total number of transactions is self-explanatory, while the average order value (AOV) is the amount spent on average per customer order.

What is an example of gross merchandise volume? ›

GMV for e-commerce retail companies means the average sale price per item charged to the customer multiplied by the number of items sold. For example, if a company sells 10 books at $100, the GMV is $1,000. This is also considered as "gross revenue".

Is GMV a good metric? ›

Is gross merchandise value a good metric? GMV is useful as it provides insight into a business's performance in terms of sales. However, this metric is best used with other financial metrics as it doesn't consider multiple factors like production costs, product margins, etc.

What is the gross merchandise value of a retail company? ›

Gross Merchandise Value (GMV) is the total revenue generated from the sale of merchandise at a business during a specific reporting period. It is usually used by online retail businesses, in particular, marketplaces that facilitate transactions of selling merchandise between third parties.

What is difference between GMV and sales? ›

Revenue measures the income that a business generates from the sale of its own products or services, while GMV measures the total value of all goods sold through a platform or marketplace.

Is GMV same as turnover? ›

The GMV stands for Gross Merchandise Value and it denotes the total value of all the goods produced or manufactured by a given firm. The turnover ratio on the other hand is defined as the sales revenue generated per unit of dollar invested in the operating assets of the firm.

What is the gross market value? ›

gross market value. Sum of the absolute values of all outstanding derivatives contracts with either positive or negative replacement values evaluated at market prices prevailing on the reporting date.

How do you determine the value of merchandise? ›

To arrive at the value of merchandise inventory, multiply the amount of unsold inventory with the cost of each unit. This merchandise inventory value, which is usually considered the same as the ending inventory, is then entered into the balance sheet.

How do you calculate merchandise? ›

Merchandise inventory refers to all goods a company has purchased or produced to sell to customers. Accountants can calculate merchandise inventory by subtracting the cost of goods sold from the total inventory amount.

Does GMV include tax? ›

But remember, GMV does not include factors such as discounts, shipping costs, returns and refunds, taxes, or the operational costs of running a business (think overhead or advertising costs).

How do you calculate gross profit for a merchandise operation? ›

Gross profit is calculated by subtracting the cost of goods sold (COGS) from total revenue. Generally, only variable costs are considered in COGS when calculating gross profit.

What is the GMV volume of a transaction? ›

Gross Merchandise Volume (GMV):

Transaction Value: GMV captures the total value of all transactions within the platform. It includes the price paid for each item or service sold. Excludes Fees: GMV does not account for fees or commissions charged by the platform.

Does GMV include VAT? ›

Gross Merchandise Value means the sum equal to the value of Customer's products processed for sale using any Service (for example, sold on a Network Site or Customer's e-commerce website). GMV excludes shipping, sales tax, and, where applicable, VAT and GST, if the Network Site itemizes these amounts.

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