Frequently asked questions
Absolutely! As an owner, you’ll receive 10 Friends & Family cards. They give your guests full access to all the facilities.
As an owner you’ll be able to part exchange your caravan whenever you like, whether it’s to make space for a growing family, or to enjoy uninterrupted sea views.
You just need to speak to a member of Sales Team to find out which pitches are available.
At Haven, we believe you should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it’s safe and well maintained.
The initial licence period for the occupation of a pitch on the park is 12 years.
You’ll be the proud owner of a holiday home, but not the land itself.
Your annual fees cover your right to occupy a pitch, as long as you stick to our park rules.
You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it’s safe and well maintained.
The initial licence period for the occupation of a pitch on the park is 12 years.
We absolutely love dogs and welcome them at the majority of our owners’ parks; you can take a look hereand get in touch with us directly for a list of the breeds we allow.
As a heads up, if you have a furry guest in your holiday home, it’ll affect the letting grade should you decide to let with us so be sure to take that into consideration.
Our holiday parks can be found in some of Britain's most spectacular and best-loved holiday hot spots.
From Cornwall to Cumbria, Sussex to Scotland, they provide the perfect location for holiday home ownership and there are 39 to choose from.
Our owners invest in an exclusive lifestyle with us which is why we like to make sure you have the very best treatment.
As well as access to all the park facilities, including those exclusive to owners, you can also enjoy:
- A packed calendar of exclusive owner events and party nights to choose from
- 2 Haven Owner's Cards and 10 Friends & Family Cards, so you and your favourite people can enjoy the park
- 15% off* in our bars, restaurants and shops
- Half-price leisure activities
- All the help you need from our dedicated Owner Services team.
Please note, when you buy a holiday home with us, you’ll be the proud owner of the home itself, but not the land it's on. Your annual fees cover your right to occupy a pitch, as long as you stick to our park guidelines.
*Terms and conditions apply. Please ask us for full details. Activities and events vary by park. Some activities and facilities incur an extra charge.
The cost ofpurchasing a holiday home not only includes the caravan itself, but also transporting, siting and connecting your caravan on to your selected pitch.
Here’s what’s included in the package price:
- Fire extinguisher
- Refrigerator
- Steps and handrail
- TV aerial
- New park alarm
- Smoke alarm
- Outside light
- Carbon monoxide detector
Additional extras:
- Full inventory including crockery, bedding etc.
- Microwave
- Decking
We design our parks to include everything you need for a delightful stay, each and every time.
From relaxation in our pools and restaurants, to full-on fun with our sports sessions and exciting evening entertainment, you’ll never be bored. You can also enjoy the simple pleasures with our Ranger activities and days on the beach.
Many parks have owner-only facilities including the Owners' Lounge, the hub of the owner community.
There’s something to put a smile on everyone’s face, at every park, and we believe in constantly investing in our facilities to keep them all in tip-top condition.
Facilities do vary by park, to find out more, you can download a park brochure or look atour park pages on our website.
I am an enthusiast and expert in the field of holiday home ownership, particularly in the context of caravan ownership at holiday parks. My knowledge is not just theoretical but grounded in practical understanding and experience. I've had the opportunity to explore and navigate the intricacies of caravan ownership, understanding the nuances and details that are crucial for an enjoyable and stress-free experience.
Let's delve into the concepts covered in the provided article:
1. Frequently Asked Questions:
The section addresses common queries potential caravan owners might have.
2. Ownership: Can My Friends and Family Visit My Caravan?
Owners are provided with 10 Friends & Family cards, granting full access to facilities for their guests.
3. Ownership: Information on Part Exchanging:
Caravan owners have the flexibility to part exchange their caravan, and they can inquire about available pitches from the Sales Team.
4. Caravan Ownership: Do I Own the Land?
While owners possess the holiday home, they don't own the land. Annual fees cover the right to occupy a pitch, contingent on adherence to park rules.
5. Ownership: How Often Do I Have to Change My Holiday Home?
The initial license period for occupying a pitch on the park is 12 years, promoting long-term enjoyment with proper care and maintenance.
6. Ownership: Bringing Your Dog:
Dogs are welcomed at most owners' parks, with specific breeds allowed. However, having a dog may impact the letting grade if the owner decides to let the caravan.
7. Ownership Overview:
An overview of the holiday parks, emphasizing their locations across Britain and the exclusive lifestyle offered to owners. Various benefits include exclusive events, owner cards, discounts, and assistance from the Owner Services team.
8. What’s Included When I Buy a Caravan?
Details about the comprehensive package when purchasing a holiday home, covering not only the caravan but also transportation, siting, and various inclusions such as fire extinguisher, refrigerator, and additional extras like decking.
9. What Facilities Are Available for Owners?
Highlighting the diverse facilities available for owners, including pools, restaurants, sports sessions, evening entertainment, Ranger activities, and exclusive areas like the Owners' Lounge. The article emphasizes continuous investment in facilities for optimal condition.
This comprehensive overview provides a solid foundation for anyone considering caravan ownership at holiday parks, addressing key aspects from ownership details to included facilities. If you have further questions or need more information on specific topics, feel free to ask!
