Reasonable adjustments for workers with disabilities or health conditions (2024)

Employers must make reasonable adjustments to make sure workers with disabilities, or physical or mental health conditions, are not substantially disadvantaged when doing their jobs.

This applies to all workers, including trainees, apprentices, contract workers and business partners.

This guide is also available in Welsh (Cymraeg).

Reasonable adjustments include:

  • changing the recruitment process so a candidate can be considered for a job
  • doing things another way, such as allowing someone with social anxiety disorder to have their own desk instead of hot-desking
  • making physical changes to the workplace, like installing a ramp for a wheelchair user or an audio-visual fire alarm for a deaf person
  • letting a disabled person work somewhere else, such as on the ground floor for a wheelchair user
  • changing their equipment, for instance providing a special keyboard if they have arthritis
  • allowing employees who become disabled to make a phased return to work, including flexible hours or part-time working
  • offering employees training opportunities, recreation and refreshment facilities

Get help and advice

You can get advice on reasonable adjustments from the Disability Employment Adviser (DEA) at your local Jobcentre Plus office.

You can apply for Access to Work if you need extra help.

There’s more detail about employers’ obligations and how to meet them on the Equality and Human Rights Commission website.

Reasonable adjustments for workers with disabilities or health conditions (2024)

FAQs

Should you tell HR about health issues? ›

"If you think you're going to need accommodations to do the job and do it safely, you should disclose your diagnosis before the need arises or a safety concern presents itself," advises Kuczynski.

What are reasonable adjustments for disabilities? ›

What are reasonable adjustments? Reasonable adjustments are changes that organisations, people providing services, or people providing public functions have to make for you. They must make these changes to prevent your disability putting you at a disadvantage compared with others who are not disabled.

What are acceptable and unacceptable working conditions? ›

Acceptable working conditions include a safe, clean, and healthy working environment; fair wages; reasonable hours; job security; and a balance between work and leisure. Unacceptable working conditions include inadequate wages, long working hours, health and safety hazards, discrimination, and lack of job security.

What are intolerable working conditions examples? ›

Intolerable Working Conditions

These conditions can vary but must include harassment based on one's race, sex, religion, national origin, and/or disability; discrimination based on those same protected classes, unsafe working conditions, or other forms of mistreatment.

What not to say when talking to HR? ›

What should you not say to HR?
  • The general rule is don't bring your everyday complaints to HR. They're not there to make your job better or easier and they might fire you simply because they don't want to hear it. ...
  • Discrimination. ...
  • Medical needs. ...
  • Pay issues. ...
  • Cooperate with HR if asked, but be smart about it.

Can HR tell my boss about my medical condition? ›

With a few unusual exceptions, the ADA requires employers to keep all medical information they learn about employees and applicants confidential. Medical information is defined by the ADA to include diagnoses, treatments, and all requested and given disability work accommodations.

What are 3 key principles that must be followed when making a reasonable adjustment? ›

Practices that facilitate making a reasonable adjustment include: • encouraging learner disclosure of disability • gathering relevant supporting information (evidence of need) • consulting with the learner, and/or their associate where applicable.

What reasonable adjustments can I ask for in an interview? ›

Reasonable Adjustments
  • changing the time, location or format of interviews.
  • providing interview questions in written format.
  • providing interview questions in advance of the interview.
  • a sign language interpreter.
  • a supported test session.
  • additional time in timed tests, interviews or other assessment activities.

What is the purpose of making reasonable adjustments to accommodate disabilities in the workplace? ›

Reasonable accommodation is any change or adjustment to a job or work environment that permits a qualified applicant or employee with a disability to participate in the job application process, to perform the essential functions of a job, or to enjoy benefits and privileges of employment equal to those enjoyed by ...

What are unfair working conditions? ›

Examples of unfair labor practices in the workplace include denying benefits or promotions to specific employees, discriminating against older workers, unequal pay, and many others. Discrimination is not only morally wrong; it is also illegal. You do not have to accept unfair labor practices at your job.

What are unacceptable employee behaviors? ›

Some examples of unacceptable behaviour are: Aggressive or abusive behaviour, such as shouting or personal insults. Spreading malicious rumours or gossip, or insulting someone. Discrimination or harassmentwhen related to a protected characteristic under the Equality Act 2010.

What is poor working conditions? ›

Poor working conditions refer to unfavorable and often dangerous circ*mstances in the workplace that negatively impact the well-being of workers. This can include long hours, low wages, lack of safety measures, and unsanitary environments.

How do I complain about poor working conditions? ›

You can file a complaint online; download the form and mail or fax it to the nearest OSHA office; or call 1-800-321-OSHA (6742). Most complaints sent in on line may be resolved informally over the phone with your employer.

What is the legal definition of hostile work environment? ›

In the California workplace, a hostile work environment is defined as offensive or discriminatory behavior that prevents you from comfortably carrying out your job duties. Some common examples include sexual harassment, bullying, threats, physical altercations, or racial slurs.

When the working conditions are so intolerable that a reasonable employee quits? ›

In general, the term "constructive discharge" is when a worker's resignation or retirement may be found not to be voluntary because the employer has created a hostile or intolerable work environment or has applied other forms of pressure or coercion which forced the employee to quit or resign.

What issues should be reported to HR? ›

Reporting someone to HR

Someone at your workplace is violating your rights, breaking company policy, or acting unethically. It may be a coworker or manager making lewd comments, physically harassing you, making you uncomfortable, or engaging in illegal activity.

How to talk to HR about health issues? ›

Opt for In-Person. While you can certainly do this over email, talking about complex topics like your health is often better explained in person. Disclosure in person allows your employer to ask questions, provide support, and understand what's happening.

How do you let HR know you are sick? ›

When informing your boss about your sick leave, keep things to the point without over-explaining your illness and symptoms. Instead, briefly explain why you're taking a sick leave (e.g. contagious illness such as flu and cold, stomach flu or family issues) and state your approximation of the period you'll be away.

How do you tell your HR that you are sick? ›

Hi [Name of your manager or supervisor], I won't be able to report to work today because of [illness] and have [symptoms]. I went to the hospital and the doctor confirmed that I've got [diagnosis]. The doctor prescribed [number of days off work] since I [reason/s: need to rest, etc.].

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