Referrals for specialist care (2024)

You're entitled to ask for a referral for specialist treatment on the NHS.

However, whether you'll get the referral depends on what your GP feels is clinically necessary in your case.

If you wish to be referred to a specialist in a particular field, such as a surgeon or a gynaecologist (a specialist in the female reproductive system), you should see the GP you're registered with.

This is because all your medical records are held by that surgery.

Your GP also generally understands your health history and treatments better than anyone else and will base any decision for a specialist referral on this knowledge.

If you ask your GP to refer you to a specialist, they'll probably suggest that you first try various tests or treatment options to see whether your condition improves.

Generally, you cannot self-refer to a specialist at a hospital within the NHS, except when accessing sexual health clinics or A&E treatment.

A specialist will only see you with a letter of referral from your GP.

The letter will give the specialist essential background information, such as your medical history, and it'll also contain details that the specialist needs to pay particular attention to.

For more information, see:

If you want to see a private specialist, you're still advised to get a letter of referral from your GP.

Whether you see a private specialist, with or without a GP referral, or are referred to an NHS specialist, your GP is not obliged to accept the specialist's recommendations.

Find out if you need a referral for private treatment

When doctors write to each other about your care, they should aim to give you a copy of their letters or emails.

If you do not get a copy, you can ask for one.

Choosing a hospital or consultant

If you're referred to a specialist by your GP or another health professional, such as a dentist or ophthalmologist, you may have the right to choose which hospital in England to go to for your first outpatient appointment.

You can also choose which consultant-led team will be in charge of your treatment.

This means that if you choose a particular consultant for a procedure, you can choose to have your first outpatient appointment at the hospital where the consultant works and be treated by that consultant's team.

Find out more about consultant choice

Once you have decided on a hospital, you could book your first outpatient appointment through the NHS e-Referral Service.

This can happen in the following ways:

  • your GP can book it while you're at the surgery
  • you can book it online using the appointment request letter your GP gives you
  • you can phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm)

Find out more about patient choice of hospitals

Under the NHS Constitution, if your GP refers you for a condition that's not urgent, you have the right to start treatment led by a consultant within 18 weeks from when you're referred, unless you want to wait longer or waiting longer is clinically right for you.

Find out more about waiting times

Other services you may access through your GP

As well as specialist referrals, your GP can help you find the right stop smoking services, weight loss service or other self-management programmes that help prevent or manage a condition.

Self-management programmes are not simply about educating you about your condition.

They also let you take control of your health by learning new skills to manage your condition on a daily basis.

But these services may not be available on the NHS and you may have to pay for them yourself.

Some areas may offer local schemes that allow patients to have subsidised access to gyms, exercise programmes or weight loss services.

It's worth asking your GP if there are any schemes available in your area.

Find services in your area

Referrals for specialist care (2024)

FAQs

Referrals for specialist care? ›

A referral is essentially a recommendation from your primary care doctor to see a specialist for further evaluation or treatment. This recommendation is based on your primary doctor's assessment of your condition and their belief that a specialist's expertise is needed to address your healthcare needs effectively.

What does it mean to get a referral to a specialist? ›

A written order from your primary care doctor for you to see a specialist or get certain medical services. In many Health Maintenance Organizations (HMOs), you need to get a referral before you can get medical care from anyone except your primary care doctor.

When should you be referred to a specialist? ›

It is usually because your GP wants a specialist's help in deciding on the best way to treat your condition. This might involve referring you for tests or investigations that cannot be carried out in a GP surgery. Your GP will also discuss with you what choices there are for where you can be referred.

Can you self refer to a specialist? ›

Generally, you cannot self-refer to a specialist within the NHS, except when accessing sexual health clinics or A&E treatment. A specialist will only see you with a letter of referral from your GP.

What are the different types of patient referrals? ›

The emergency referral system is implemented when the patient's situation is difficult so that the details of the patient should immediately reach the consultant in a referral letter. Modern classification of referral systems includes interval referral, split referral, collateral referral, and cross-referral.

What are three common reasons for a referral? ›

When should a mental health practitioner consider a referral?
  • When they have difficulty making a diagnosis. ...
  • When they want a specialist's opinion. ...
  • When they feel a patient will connect better with a fellow colleague. ...
  • When they want to improve patient access.
Mar 11, 2021

Why do doctors always refer you to specialists? ›

Familiarity. Often, doctors write referrals to specialists because they're colleagues they know from medical school, residency, or professional societies, or because they've worked with them before.

How do you know if you need a specialist? ›

When to See a Specialist Vs. Your Primary Care Doctor
  • When you're already seeing one for a related condition. ...
  • You're not feeling better. ...
  • You're diagnosed with a chronic, complicated illness. ...
  • You have a rare disease.

Why refer a patient to a specialist? ›

Those studies that did evaluate physicians' reasons for referral mention the desire for advice on diagnosis or management, performance of a procedure, or a second opinion4,9; generalist's workload; practice style (“aggressive” vs “watch and wait”)17; time constraints; a need to reduce one's own anxiety over care of the ...

When might you need a specialist? ›

You're Not Seeing a Solution

If you're experiencing health problems and feel that your PCP just isn't getting to the bottom of them, it may be time for a specialist—especially if you have a constellation of symptoms that don't seem to make sense to your doctor.

Why would a referral be rejected? ›

The most common reason for a referral not being accepted by the service is that the case is already on the waiting list or in treatment. Referrals are also often redirected due to the presenting difficulties not being associated with mental health or Neurodevelopmental disorders.

What happens at a referral appointment? ›

At your hospital appointment

You will usually see a specialist who gives you more information about what will happen next. You might need tests to help the specialist, and your GP or dentist, understand what is causing your symptoms.

What is an open referral? ›

Open Referral in private medical insurance refers to the practice of a General Practitioner referring patients to any consultant with a particular speciality for treatment rather than explicitly naming a specific consultant.

What are the 3 types of referral? ›

3 Types of Referrals that Will Grow Your Business
  • Client Referrals. Client referrals are the most straightforward way to get referrals. ...
  • Complementary Service Referrals. Complementary service referrals involve partnering with other businesses that offer services that complement yours. ...
  • Competitor Referrals.

What is the best referral method? ›

7 referral marketing strategies to gain new customers
  1. Offer cash rewards. ...
  2. Create a points-based system. ...
  3. Give customers access to free products. ...
  4. Ask for referrals at the right time. ...
  5. Leverage mobile apps. ...
  6. Provide referral templates for customers. ...
  7. Use a referral marketing platform for success.

What are passive referrals? ›

As a financial advisor, when you ask your prospects or clients for referrals, that's the active form. In contrast, passive referrals come directly to the financial advisor without prompting because of a client's recommendation and high level of satisfaction with your service and products.

What does it mean when a patient was referred to? ›

In medicine, the act of sending a patient from one health care provider to another for additional health care services. For example, a primary care doctor may refer a patient to a specialist for further diagnosis and treatment.

How does referral work? ›

The process involves asking someone to recommend you to the employer. You're asking that person to write a letter recommending you for a position at their company. It will outline why you are a perfect candidate for the job.

What does looking for a referral mean? ›

Asking a member of your personal or professional network for an endorsem*nt and introduction to a prospective employer is a referral request. Having a referral can help distinguish you from other job candidates and may increase your chances of getting an interview or job offer.

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