What's the Difference Between Social Media and New Media? - Christopher S. Penn

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To describe media, marketers and communicators have used multiple, mixed-up terms. Here are just a few ways we’ve described the media landscape in recent years:

Old media
Mass media
Traditional media
New media
Digital media
Social media
Social networking
Citizen journalism

Of these, the differences between old media, new media, and social media are probably the most common – and the most confusion stems from the difference between new media and social media.

Why do we need to explain the difference? Why does anyone need to differentiate between new media and social media, or mass media and digital media? For many of our stakeholders – bosses, boards of directors, shareholders – the ability to articulate the different types of media also means we articulate the value of our efforts to reach our audience in different formats, as well as describe where we need to allocate resources.

The Media Landscape

What’s the difference between old media and new media?

What constitutes old, traditional, or mass media? Formats such as:

Print journalism
Radio
Television
Books
Out of home media

Old media is characterized mostly by cost of distribution; because it tends to be physical rather than digital, old media’s costs of production and distribution are high. Note that this isn’t specific to brands or organization sizes – the New York Times is old media, but so is the Boston University Daily Free Press or NPR. New media is characterized by its digital-first nature and its low physical costs of production and distribution. New media formats include:

Mobile apps
Video
Blogs
eBooks
Email
Podcasts
Smart device apps
Video games
Interactive content

New media relies on digital methods of distribution such as the Internet for reach; as such, new media is far more accessible for the average individual or small organization to produce. Certainly, individuals could have and did produce homemade newsletters, but their distribution was severely limited. In the new media landscape, an individual can have as much reach, engagement, and distribution as a Fortune 10 company.

What’s the difference between new media and social media?

Social media relies on one key principle that new media doesn’t necessarily rely on: the network effect. A new media property like a blog has inherent value, whether that blog has one reader or a million readers. On the other hand, a social network like Twitter would be valueless with one user. Only as the number of users – and contributors – rise do social networks become more valuable. Robert Metcalfe, the inventor of Ethernet, coined this term thenetwork effect, in which the value of the network as a whole increases with every new node on that network.

This is the key difference between new media and social media: social mediarequires the network effect, while new media does not, in order to create value.

Social media from 2003-2013 was a subset of new media, a digital-first way to reach people. As times have changed, social media became more a form of broadcast, and then paid broadcast. Today, with algorithms and advertising dominating the ways to reach consumers on social media, it’s a different animal entirely. Today’s Facebook looks very much like a digital ads platform first.

Social media today still offers the occasional chance for something small to grow big and fast without investment, but as advertising has become dominant, social media now requires just as much, if not more, investment as traditional old media in order to reach the same scale and impact. We might not invest millions of dollars in building a TV station or a printing press, but we’ll spend millions of dollars with a company like Facebook, Twitter, or LinkedIn.

This distinction matters because it defines our strategy. We still need content, something to share when we go to buy our social media advertisem*nts. Thus, we must lock down our new media strategy first, then develop our paid social media strategy second.

Disclosure: This post has been revised and updated several times since its original publication. The most recent revision added in Metcalfe’s network effects.

What's the Difference Between Social Media and New Media? - Christopher S. Penn - Marketing AI Keynote Speaker (2024)

The Media Landscape

What’s the difference between old media and new media?

What’s the difference between new media and social media?